Cargo Operation

Job Description

About us

As a brand-new airline from Taipei Taiwan, STARLUX Airlines created everything from the ground up. Let your passion, dedication, and ambition lead you toward an amazing journey filled with excitement and surprises. STARLUX Airlines invites applications from qualified professionals for the Cargo Operation position, which will be based in Seattle, WA.

Responsibilities

Cargo Operations

1. Cargo Operation Related

Receive training on Company cargo operations system, dangerous goods, and Company cargo operations procedures and policies and pass related assessments;

Supervise partnering GHA: monitor work quality, ensure GHA follows Company SOPs and policies on cargo operation, coordinate and communicate with GHA and airport office on cargo operation related matters;

Be responsible for export/import airline operation, and coordinate with relevant internal/external parties (e.g. Head office, Port Authorities, CAA, etc.);

Manage ULD and accessories stock control;

Handle cargo irregularities and deal with customer complaints;

Be able to work rotating shifts including late nights, early mornings, holidays and weekends according to roster; and

Have a reliable transportation and a valid driver’s license: is able to frequently commute between cargo warehouse, airport office, and ramp during shift.

2. Initial Setup

Serve as a local liaison and work with Taiwan HQ’s cargo division to finalize GHA selection;

Assist with the development of local cargo operations SOP and procedures.

3. Perform other related duties as assigned by immediate manager.

Qualifications

Have excellent leadership, multitasking, communication, and coordination skills

Be able to react quickly, solve problems and is a team player

Be proficient in Microsoft Office tools, including Word, Excel and PowerPoint

Must be legally authorized to work in the U.S. without sponsorship

Bilingual is a plus

Benefits:

401(K) with company match

Health/Dental/Vision Insurance

PTO & Paid Holidays

Employee Flight Ticket Benefit

Salary commensurate with experience

Education & Work Experience

Bachelor’s degree and above or equivalent experience.

We are an Equal Employment Opportunity (“EEO”) Employer.