Medical Receptionist

Job Description

Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply.

Medical Receptionist Job Responsibilities:

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Welcomes patients and visitors in person or on the telephone.

Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

Ensures availability of treatment information by filing and retrieving patient records.

Maintains patient accounts by obtaining, recording, and updating personal and financial information.

Obtains revenue by recording and updating financial information, recording and collecting patient charges, and filing, collecting, and expediting third-party claims.

Helps patients in distress by responding to emergencies.

Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

Maintains operations by following policies and procedures, reporting needed changes.

Contributes to team effort by accomplishing related results as needed.

Hours are Monday - Friday 9am - 6pmCompany Description

We are a growing behavioral health practice offering cutting edge treatments for mental health with a focus on treatment resistant depression and PTSD. We strive to provide compassionate care and a safe place for patients to heal.