Operations Specialist

Working for HELM has advantages which go beyond many attractive benefits.

We are one of the world's leading chemical marketing companies. For our partners, we take on the function of international marketing, steering worldwide distribution, warehousing and logistics, as well as other services. We have a global network of subsidiaries and affiliates in more than 30 countries.

Main Task

Managing of operational distribution business and providing solutions to internal and external stakeholders

Driving short-term commercial and operational optimizations

Monthly volume planning and approval of contract call-offs

Managing Tank inventory

Providing monthly contract pricing to internal and external customers

Acts as coordinator and facilitates resolution should any shipment issues arise (including pricing, shipping delays, invoicing, customs, quality, quantity, etc.)

Facilitates communication across the internal and external stakeholder groups. Proactively provides solutions to time-sensitive needs in a composed manner

Coordinating inbound and outbound vessel activities from the US Gulf including coordinating inventory with HELM subsidiaries, streamlining laycans, arranging vessel loadings, etc.

Analyzing, evaluating, and optimizing logistics infrastructure together with the Logistics team

Ethylene Glycols Rail Car Fleet

Ethylene Glycols Tank Infrastructure

Ethylene Glycols Transloading Sites

Managing spot freight requests for RTCs and TT together with the Logistics and Supply Chain Team and coordinating communication with external partners

Participate in the determination of the general local and regional (long/short) product strategy in cooperation with the Regional Manager Americas as well as the Global team and communicate this to the HELM companies in the Region Americas

Managing Monthly Supplier Reconciliation

Align with the Commercial Team on Monthly Spot Pricing and communicate this with the Sales Team

Managing sample and Quality Management requests

Work with the team to conduct root cause analyses, communicate improvement recommendations, and resolve escalations

Qualifications

Bachelor’s degree in business administration, Operations Management, or a related field

Four years of experience in operations management or a similar role in the relevant industry

Expertise with industry-standard software for operations management (e.g., ERP systems)

Proficiency in supply chain and logistics operations

Excellent organizational skills

Excellent analytical and problem-solving abilities

Strong communication and interpersonal skills for effective collaboration with stakeholders