Manager, Digital Experience and Design - Remote

Auto req ID: 23414

Title: Manager, Digital Experience and Design - Remote

Job Function: Digital

Location: Remote

Company: Harley-Davidson Motor Company

Full or Part-Time: Full Time

At Harley-Davidson, we are building more than machines. It’s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?

We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be.

This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that’s sufficient for completing their job remotely. Ideally, candidates will be located in Central or Easter time zones.

We are looking for a UX Strategy & Design Manager to join the Digital Growth Experience & Design group who will plan and facilitate generative and evaluative design research to define and evolve the experience strategy for all Harley-Davidson’s digital products. As a true advocate for the user, you are ready to inform the design of innovative and exciting end-to-end experiences that consumers love.

Your creativity and entrepreneurial spirit will bring radical change and innovation to this industry.

In your role you will:

Be an advocate for user needs and experiences throughout the design process

Lead a team of UX/UI designers within the Harley-Davidson X&D Group as they work on various projects

Determine the most effective research methodologies to utilize to meet information-gathering goals (e.g., contextual inquiry, interviews, surveys, usability tests, participatory design sessions)

Lead the design, development, and execution of generative and evaluative design research to understand customer environments, behaviors, pain points, needs, and aspirations

Analyze and synthesize data and findings from research to bring a clear set of actionable insights and recommendations

In addition to wireframes and prototypes using various design tools (Figma, Adobe CS), build deliverables such as concept hypotheses, user journeys, and storyboards that synthesize data into actionable insights

Design and lead workshops with diverse stakeholders, from internal teams to community partners, to collaboratively explore domains and challenges, synthesize data, generate concepts, and present work

Lead the design, prototyping and build (to ensure design intent is met) of digital products and experiences at all levels of fidelity

Ensure brand consistency and coherency across products and experiences

Collaborate effectively with multi-disciplinary teams that include members from Harley-Davidson Management, Marketing, Sales, Solutions Integration, Financial Services, etc.

Work with the X&D Director to inform H-D’s roadmap across the digital ecosystem of products and experiences.

You should have:

Education Requirements

Bachelor’s degree required.

Bachelor’s degree in in design, preferred.

Experience requirements:

Typically requires a minimum of 8 years of related experience

8-10 years of hands-on design research and UX design experience

Experience managing/leading a design team

Expert knowledge of design research and synthesis methods and frameworks, user interface standards, design patterns, and user experience design principles and best practices

An outstanding portfolio of diverse range of projects and work demonstrating:

Human-centered design capabilities

Design thinking approach to problem solving

Application of research and synthesis methods and frameworks

Visual communication of research outputs and design recommendations

Future visioning and strategy development

An outstanding portfolio of prior work that demonstrates strong capabilities designing transactional user experiences across a range of different projects

Experience working in a company with a strong brand presence, and either developing a design system or working successfully within one

Expert knowledge with the following:

Design and Prototyping tools such as Figma, AdobeCS

Brainstorming and planning tools such as Miro

Languages such as HTML & CSS, Javascript

Additional consideration given for those with the following skills:

Animation

Illustration

Branding & Identity

Storytelling

Exceptional verbal and written communication skills

Excellent attention to detail

Experience working in agile and lean environments

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: Yes

Travel Required: 0 - 10%

Pay Range: $97,600-156,200

Visa Sponsorship: This position is not eligible for visa sponsorship

Relocation: This position is not eligible for relocation assistance

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