Home Based Data Analyst / Logistics Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Job Description:

The DCX Client Services - Home-Based Data Analyst / Logistics Representative will be the tactical expert who supports the day-to-day operations of the client's online business while also having hands-on expertise with e-commerce and marketing automation platforms. You will manage and monitor the brands on the e-commerce platform and collaborate with external partners.

REQUIRED CORE COMPETENCIES

Demonstrated ability to manage multiple projects simultaneously with meticulous attention to detail

A highly proficient communicator in both spoken and written English

Strong organizational and time management skills

Superior project follow-through ensuring timely completion

Familiarity with web-based applications

WHAT YOU WILL DO

Accessing estores (Magento Software) on the backend: product details, order details, store credits, reporting, gift cards, etc.

Receiving incoming inventory into software, troubleshooting inventory discrepancies

Working closely with ShipStation software details for outgoing orders from warehouses

Heavy MS Excel data management – pivot tables and formula experience required

Placing orders with suppliers, managing decoration, proofs, product delivery to customer and direct client contact

Processing returns and refunds on credit cards

Answering live chat lines and order support emails

Ad hoc tasks aligned with those mentioned above.

WHAT WE LOOK FOR

Education: Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.

Experience:

Minimum of 5 years in an e-commerce role.

Some accounting experience.

3+ years in the branded merchandise industry

Language Proficiency: Strong verbal, written, and English communication skills.

Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.

Technical Skills: Strong proficiency in Microsoft Excel (formulas/pivot tables/etc.) is a MUST.

Industry Specific Software/Knowledge:

Direct experience in the promotional industry or comparable e-commerce experience is beneficial.

Previous store-building experience with Shopify or other platforms is a plus, but not necessary.

Knowledge of various e-commerce platforms is a great advantage.

Various promotional industry-specific software (i.e., Magento Software, ShipStation)

WHAT WE OFFER

Salary Range: Php 45,000-Php 55,000

Industry: Promotional Products

Job Type: Full-time

Work Shift: 8:00 AM - 5:00 PM EST (USA)

Workdays: Monday through Friday (USA)

Benefits of working with us:

Industry-leading salary packages

Permanent work-from-home setup

Company equipment provided

Internet stipends upon regularization

HMO Coverage

PTO credits and service incentive leaves

Major spring and winter company live events

Monthly employee appreciation virtual events

Company-provided career skills training courses

A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

JR101772

Remote/Remotely/Tele/Telecommute/From home