Job Description
As our Vehicle Improvement Product (VIP) Specialist, you’re one of the most important team members at Norm Reeves Honda of North Richland Hills. You’re responsible for creating a super Norm Reeves Honda experience for all of our guests and using your communication skills to identify needs and offer trade in solutions to our service department guests.
What You’ll Do:
Greet and offer assistance to customers who enter the service department drive
Communicate empathetically with guests about their vehicle needs
Offer solutions and trade in options to our service guests
Follow up on warm leads using the lease-end CRM tool
What You’ll Need:
Full time availability. You’ll also need to be at least 18 years old.
A valid driver’s license and acceptable driving record.
Creative, positive, team player attitude.
Ability to analyze situations and make win-win business decisions.
Honesty, empathy, and exceptional communication skills.
Able to work in team-based and independent settings.
What We Offer:
Free training opportunities
Advancement opportunities
Tuition Reimbursement
401k with Matching Contribution
Paid Time Off and Holidays
Medical (PPO), Dental (PPO & HMO), Vision (PPO) and complimentary Group Life Insurance
Employee Referral Bonus Program
Generous employee and family member discounts on sales, service and parts at our many locations