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Senior Analyst, AR

Company:
Maersk
Location:
Ugong Norte, 1110, Philippines
Posted:
May 16, 2024
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Description:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

RESPONSIBILITIES:

Reviews and modify statements of account and ensure appropriate attention to details within SLA and client requirements.

·Evaluates business reports, identify invoices outstanding and generate calls lists for collectors on a daily basis

Reviews of on-account payments and advise OTC team of where payments should be applied

Analyses customer account as per SOP (cluster’s segmentation)

Tracks SOA and dunning sent for control and audit purposes.

Monitors payment application and supply relevant updates to OTC team

Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counter, OTC team, Dispute team)

Adhere to relevant legislation (country / cluster specific)

REQUIREMENTS:

Bachelor degree in any business related courses

experience in direct customer contact, service, and AR/collections

With excellent negotiation skills and a win-win attitude

Highly developed communication skills both verbal and written.

With Excellent Analytics and Solution Based Approach

Capability to work on cross functional objectives

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

R104801

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