General Manager - District of Columbia

Job Description

Rosa Mexicano Restaurants, a NYC based, successful casual fine dining restaurant group known for outstanding hospitality and service and for offering an authentic menu that the Zagat Survey calls, "the 'gold standard' of 'upscale modern' Mexican cuisine", with locations in New York, New Jersey, Connecticut, Massachusetts, Pennsylvania, Las Vegas, and Maryland, seeks an ASSISTANT GENERAL MANAGER for our National Harbor location.

Key Responsibilities:

Oversees P&L and budgeting as it pertains to the account

Manages overall day to day operations of the account

Conducts HR functions including hiring, progressive counseling, terminations

Oversees scheduling, payroll, and team training

Maintains excellent relationships with customers, guests and Client as well as other departments

Works with the Chef and management team in creating menus and providing top quality food

Rolls out new culinary programs in conjunction with Company marketing and culinary team

Hires, trains, and develops all FOH restaurant staff in fine dining service standards

Maintains schedules, payroll, and other administrative support to maintain food and beverage cost controls

including inventory and pars

Organizes and conducts pre-shift and departmental meetings daily

Maintains communication with all departments to ensure customer service needs are met

Creates seating charts and station assignments daily, following up with support staff of daily expected business

Maintains all reservation systems and books to accommodate business demands

Creates side work assignments and ensures completion with wait staff

Maintains the highest level of service to client/guest, ensuring their satisfaction

Maintains cleanliness and presentation of dining room area

Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner

Experience Includes:

5-8 years of upscale restaurant experience in a management position

Food Handler certified

Knowledgeable with Labor Laws, Health Codes, Safety, Food Handling, and Sanitation

High volume production and catering experience is essential

Previous experience managing a budget

Must be able to work a flexible schedule including days, nights, weekends, and holidays

Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws