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Assistant General Manager

Company:
Club Pilates Eastern Tennessee
Location:
Knoxville, TN, 37996
Posted:
May 15, 2024
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Description:

Job Description

Company Overview

Born in San Diego in 2007, Club Pilates has expanded across the nation, bringing Pilates to hundreds of thousands of people. We serve up over eight million workouts each year to our dedicated members…and we’re just getting started.

Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.

We believe that Pilates is the path to a fuller, more satisfying physical existence. We believe that being in control of your body helps you to be in control of your life. And best of all, we believe that you can start anytime.

Job Summary

The ideal Manager will oversee all Studio functionality including managing and growing multiple streams of revenue, new member acquisition and retention, and staff management and development.

Responsibilities and Duties

Lead generation including grass roots marketing and networking

Implement sales process to schedule prospects into Intro class

Membership sales

Manage staff schedule

Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts

Supervise Sales Representatives

Hire/Manage all instructors at the studio

Proficiency in ClubReady, to include revenue reports, attendance reports, etc.

Review instructor evaluations performed by Master Trainers

Independently make decisions related to high level customer service

Collect out-standing dues

Maintain cleanliness and organization of the Pilates Studio

Enforce Club Pilates policies and procedures

Ensure all forms, administrative supplies, and studio literature is stocked and visible

Schedule and participate in networking/community events and studio promotions

Strategically manage marketing campaigns to generate leads for the studio

Any other duties as assigned

Qualifications and Skills

2+ years of fitness or relevant sales experience.

Confident in generating personal sales and training Sales Reps in sales

Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training

Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

Ability to excel in a fast changing, diverse environment.

Ability to recognize areas of improvement and make changes using good judgement.

An affinity and passion for fitness.

Solid writing and grammar skills.

Highly organized, proficient in data management, ability to prioritize and meet deadlines.

Professional, punctual, reliable and neat.

Strong attention to detail and accuracy.

Trustworthy and ability to handle confidential information.

Ability to work harmoniously with co-workers, clients and the general public.

Proficiency with computers and Studio software.

Benefits and Perks

This position offers a very competitive base salary; based on experience & performance.

Commission paid on sales

Opportunity to bonus, based on performance

Unlimited growth potential within the company.

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