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Dispatcher

Company:
Arcosa, Inc.
Location:
Houston, TX, 77020
Posted:
May 15, 2024
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Description:

What you'll do: * Reviews daily schedule * Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required.

* (May be required to provide directions using maps and utilizing Spanish translator if needed.) * Answers phone assists drivers as needed and takes customer orders from Sales.

* Operates scale to weigh incoming and outgoing trucks * Records appropriate information on tickets for each truck including customer, job, and weight of deliveries.

* Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements.

* Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable.

* Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered.

* Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries.

May forward customers to sales department for further assistance if needed.

* Generates daily, weekly and monthly reports of activity.

* Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials.

* Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account.

* Ability to read maps and provide drivers with directions to customer locations.

* Performs other duties as required or assigned.

What you'll need: * Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties * Able to communicate with other employees and supervisors * Perform office functions described as follows: * Basic computer skills required including excel spreadsheets * Basic math and 10-key adding machine skills.

* Three years of work experience with similar job duties or industry.

* Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine.

* Ability to read maps and provide drivers with directions to customer locations.

* Ability to speak and understand Spanish is a plus.

Working Conditions: * Able to stand for several hours per day and work for long periods without a break.

* Able to work in dusty, noisy environment.

* Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies.

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