OpsRamp Architect

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

A PROUD HISTORY OF OVER 75 YEARS

FY22 REVENUE 10.4 BN USD

WE’RE PRESENT IN 66 COUNTRIES

OVER 1,400 ACTIVE GLOBAL CLIENTS

JD

Minimum 10 years of experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery, Automation, Configuration Management and Integration with ITOM solutions

Minimum of 5 years of hands-on experience in OpsRamp design, implementation, and integration with 3rd party solutions

Collects, generates, or helps refine high-level requirements/use cases and creates implementation strategy, and acceptance criteria (with input from the customer)

Work with different engineering teams across the organization in order to determine the scope for monitoring & event management solution designs and provide an implementation roadmap

Experience in monitoring database systems, Understanding and managing systems upgrade paths, scaling, and automating routine tasks.

Recommend best practices for configuration management for all OpsRamp components.

Responsible for the formation and implementation of OpsRamp Solution standards, practices,,automation and procedures that best fit an enterprise infrastructure.

Should have good experience in Design, development, and implementation of IT Operations monitoring solutions with integration into other ITSM applications

Design integration workflows using OpsRamp Platform.

Experience with REST and SOAP web services and use of connectors for integration.

Solid understanding of integration design patterns, SOA/EAI best practices

Ability to troubleshoot OpsRamp (debuggers/flow analyzers) deployment issues

Knowledge in using J2EE, XML, XSLT, JMS, JSON, SQL, Python, NodeJS

Expertise in configuring Dynamic Applications, Business Services, Dashboard & Reports

Hands-on experience in infrastructure discovery through the OpsRamp platform and onboarding the Server infrastructure on to OpsRamp platform.

Experience in System Administration

Experience in monitoring Agent installation, Silo configuration and management

Experience in event management functionality. Netcool Omnibus / Moogsoft / Splunk / MF OpsBridge and other event management tools are added advantage.

Experience in integration with Service Management tools like ServiceNow, BMC Remedy

Knowledge in third party discovery tools like Service Now and BMC discovery is an added advantage.

Strong understanding of Infrastructure network concepts and protocols.

Experience in remediation of discovery and monitoring issues in the infrastructure

Good analytical, problem-solving, and logical thinking. Standby support during non-office hour is required.

Co-ordinating with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades

Interested in working in multi-skilled environment and adapted to learn new technologies that supports any Enterprise Infrastructure

Customer-facing experience is a must

GC and US citizens are preferred for this role.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.