Technical Support Engineer

Position: Technical Support Engineer

Location: Orlando, Florida (Hybrid Schedule)

Pay Rate: $30-$35/HR DOE

Contract: 12 Months (Extension Likely)

Required Skills

Strong personal commitment to quality and customer service

Experience with relational databases (e.g. MySQL, Oracle)

Java experience- ability to read and understand object-oriented design principles and memory management

Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl-plus

Advanced Unix/Linux experience

Ability to analyze java heap dumps as well as thread dumps

Working knowledge of the components in a web applications stack.

Experience diagnosing performance degradation (e.g. explain plans, database tuning)

Strong teammate with high level of commitment and excellent communication skills

Desired Skills (The following additional skills are preferred but not required)

Understanding of Web Services, JDBC, ODBC

Understanding of TCP/IP and Networking knowledge

Experience with Splunk

Understanding of remote administration via SSH, SNMP, WMI, Powershell

A fundamental understanding of ITSM, ITIL, and/or CMDB

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.