BDC Service Scheduler

Customer Service Representative (Scheduling Coordinator/BDC Representative) Conicelli Autoplex is seeking a motivated, experienced Customer Service Representative for our centralized Service Business Development Center. Our ideal candidate will have excellent customer service skills, strong communication skills and the ability to multi-task in a busy call center environment. If you are looking for an amazing career with a family owned and operation business, you found it. Guaranteed $15.00 per hour plus monthly bonus based on individual performance. *Earning Potential 45K+. Want to advance in your career? We strive to promote from within. Great opportunities for advance here at Conicelli Autoplex. BDC Customer Service Rep - Job Responsibilities: *

Create and maintain a positive customer experience *

Communicate with customers via telephone, email and text *

Coordinate schedules and document customer needs in our CRM system *

Establish productive relationships with Service Advisors, Parts Managers and external Customers BDC Customer Service Rep - Job Requirements: *

High school diploma or equivalent *

Possess excellent organizational, written and verbal communications skills *

Ability to work in a fast-paced call center environment *

Strong computer and typing skills *

Capable of working with a diverse workforce and customer base *

Skilled in problem solving and customer satisfaction *

Experience in the automotive industry is a plus *

Ability to work every other Saturday from 9am-12pm BDC Customer Service Rep - Job Benefits: We provide a positive, professional work environment. Our team members enjoy many benefits including: *

Full-Time Employment *

Medical, Dental and Vision *

Vacation/Paid Time Off *

401(k) *

Competitive hourly rate with bonus structure (earning potential of $35,000+ annually) We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug screen.