Manager, Operations

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers.

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. We are based in Dallas, TX and also have offices in Austin, New York, Chicago, Portland, and Belfast.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you.

AFS has received a number of prestigious industry awards, including:

2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

2021 Most Innovative Companies - presented by Fast Company

2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

We are seeking an experienced Manager, Operations to oversee our operational team. The ideal candidate will have a strong background in financial services, with a focus on trading and clearing processes. The Manager, Operations will be responsible for ensuring the smooth and efficient operation of our trading and clearing activities, managing a team of operations staff, and implementing best practices to improve operational efficiency and effectiveness.

Duties/Responsibilities

Oversee the day-to-day operations of the department, ensuring compliance with all regulatory requirements and internal policies. Identify and addressing any issues or discrepancies.

Manage a team of operations staff, including hiring, training, and performance management.

Provide exceptional customer service to Apex clients who submit questions and requests.

Develop and implement policies and procedures to improve operational efficiency and reduce risk.

Collaborate with other departments, such as compliance, risk management, and technology, to ensure smooth operations.

Education and/or Experience

Bachelor's degree in a relevant field (e.g., finance, business, law).

5+ years of experience in operations management, preferably in the financial services industry.

FINRA Securities Industries Essentials (SIE), Series 7, and Series 24 licenses (or willingness to obtain)

Required Skills/Abilities

Strong understanding of trading and clearing processes.

Strong knowledge of regulatory requirements applicable to trading and clearing firms (e.g., SEC, CFTC, FINRA).

Excellent analytical and problem-solving skills.

Strong customer service and problem-solving skills.

Strong leadership and management skills, with the ability to motivate and develop a team.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced and dynamic environment.

Other Preferred Qualifications

Experience with trading and clearing systems.

Work Environment

This job operates in an office environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

#operations #mid-senior #full-time #LI-MW1 #APEX

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

Diversity, Equity, Inclusion, and Belonging (DEIB) Commitment

We're looking for all kinds of people.

At Apex, we believe that wealth management and investing should be accessible to everyone, and we strive to create spaces to democratize investing for folks of all walks of life. Internally, we embrace diversity and are dedicated to creating an inclusive and equitable workplace, which reflects our company vision and mission. We value every team member's unique perspective and are committed to fostering a culture where everyone belongs. Join us in our mission to empower and celebrate individual differences.

Apex is committed to being an equal opportunity employer. We ensure that qualified applicants receive fair consideration for employment without discrimination based on sex, gender identity, gender expression, sexual orientation, race, color, natural or protective hairstyle, genetics, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Know your rights: workplace discrimination is illegal. We stand by this commitment to promote a diverse, equitable, and inclusive workforce.

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