Video KYC Executive

IDfy who?

IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background

Verifications, Risk Assessment, and Digital Onboarding. We establish trust while delivering a

frictionless experience for you, your employees, customers and partners.

Only IDfy combines enterprise-grade technology with business understanding and has the

widest breadth of offerings in the industry. With more than 12+ years of experience and 2 million

verifications per day, we are pioneers in this industry.

Our clients include HDFC Bank, Induslnd Bank, Zomato, Amazon, PhonePe, Paytm, HUL and

many others.

We work fully onsite for 6 days of the week from our office in Andheri, Mumbai.

We are the PERFECT match if you have...

Excellent communication skills.

Strong attention to detail.

Knowledge of KYC regulations.

Comfortable with outbound calling and video conferencing

Problem-solving abilities.

Customer service orientation.

Job responsibilities:

Conduct video calls with customers to verify their identity and documents.

Follow standard operating procedures and compliance guidelines while performing Video KYC procedures.

Communicate effectively with customers to guide them through the verification process and address any concerns.

Ensure accuracy and completeness of documentation and information collected during the VKYC process.

Collaborate with other teams, such as compliance and customer service, to ensure smooth operations.