Lead Network Engineer, Palo Alto

Acuity Knowledge Partners

Acuity Knowledge Partners (Acuity) is a leading provider of bespoke research, analytics and technology solutions to the financial services sector, including asset managers, corporate and investment banks, private equity and venture capital firms, hedge funds and consulting firms. Its global network of over 6,000 analysts and industry experts, combined with proprietary technology, supports more than 500 financial institutions and consulting companies to operate more efficiently and unlock their human capital, driving revenue higher and transforming operations. Acuity is headquartered in London and operates from 10 locations worldwide.

The company fosters a diverse, equitable and inclusive work environment, nurturing talent, regardless of race, gender, ethnicity or sexual orientation.

Acuity was established as a separate business from Moody’s Corporation in 2019, following its acquisition by Equistone Partners Europe (Equistone). In January 2023, funds advised by global private equity firm Permira acquired a majority stake in the business from Equistone, which remains invested as a minority shareholder.

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Basic Information

Position Title – Lead Network Engineer

Experience Level – 6 to 8 years

Department - Info Technology

Location – Bangalore

Position reports to – Assistant Director, IT Networks

Job Purpose

The role is to attend IT tickets related to Network within defined SLA’s. The role involves configuring and monitoring network services as per agree uptime. In this role, the incumbent will update and maintain company IT network assets as per company policy. The incumbent is also responsible to work in various shifts as per company requirements.

Key Responsibilities

Experience Palo Alto Firewall/Fortinet Firewall/Cisco ISE

Experience on Firewall change (perform configuration on Palo Alto Firewall), Firewall Optimization, integration the Firewall to Manager or tools, Firewall Migration

for attending IT Helpdesk, SIEM, Requests related to Network LAN/WAN within SLA’s.

for attending remote user’s network related requests / Issues.

and maintaining Network IT Asset Inventory.

and troubleshooting network hardware (switches, routers and Firewall) and services.

Experience resolving network connectivity failure tickets, demonstrated success in managing analysing and solving complex network issue.

Network logs and analysis.

and monitoring cybersecurity controls as per company IS and Compliance policy.

with security policies and standards.

of security incidents, weaknesses observed immediately to the IS Manager.

client mandates controls and practices.

IT Network MIS.

Key Competencies

knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and Other 802.1 implementations.). Configuring knowledge on Viptela, Cisco and Juniper routers and switches.

Palo Alto, SonicWALL and Cisco ASA Firewall – Network Address Translation (NAT) and Port Address Translation (PAT), Security context, Failover, ACLs, port channel, Interface redundancy, ISP Redundancy, transparent firewall.

knowledge in VPN: Design, Implementation Scenarios, Connectivity troubleshooting and other Algorithms such as DES, 3DES, MD5, SHA, PKI, IPSEC Site to Site & Remote Access VPN.

working knowledge of Security related products like IPS/IDS, UTMs like URL Filtering, AV, Anti-Spam and High Availability.

in maintaining telecom links – Internet, Lease links, MPLS, Metro Ethernet and PRI.

in handling Collaboration tools and network Monitoring tools.

27001 processes knowledge.

communication skills.

listens and seeks feedback.

More information

6 to 8 yrs. of experience in network support

Cisco, Palo Alto certifications