Telemarketing Manager

Telemarketing Manager

Overview

HealthXL® provides virtual healthcare services to enrolled patients. The role of Telemarketing Manager (TM) requires the ability to lead, motivate, and maximize the sign-up of new participants into company programs. This full time, Tampa, FL based position reports via matrix to the Director of Sales and Director, Program Operations and has flexibility for a blend of in-office and remote.

Responsibilities

Take charge of leading a team of skilled telemarketers in expanding program participation among a pre-identified, pre-qualified prospect base

Hires, trains, and leads telemarketers in achieving program growth objectives

Hands on daily coaching of telemarketers to maximize their personal selling success

Creates competitive and merit-based environment to inspire exemplary performance

Utilizes metrics to assist in achieving activity and closing rates

Supports Vision, Mission, and Values of HealthXL®

Qualifications

Demonstrates iCARE values: Integrity, Growth, Excellence

Bachelor’s degree, or equivalent success in high activity selling

Healthcare experience not required as demonstrated Telemarketing skills are more important

Displays high energy, high initiative, goal orientation

Leads by example

Able to handle multiple competing priorities while meeting challenging objectives

Dynamic motivator of people

Strong verbal and written communicator

Overcomes obstacles to achieve goals

Organized; collaborates well with other departments to achieve goals

A quick study on business software applications

Moderate proficiency with Excel and Word