Front Desk Coordinator

Job Details

Job Location

CONEJO - THOUSAND OAKS, CA

Position Type

Full Time

Description

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

Perform quality work within deadlines with or without direct supervision.

Interact professionally with other employees, customers and suppliers.

Work effectively as a team contributor on all assignments.

Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

General Duties & Responsibilities

Extend friendly and welcoming greetings on the phone and in-person

Ensure paperwork and EMR systems are up to date and filled out correctly

Enter medical histories and prescriptions into EMR

Educate patients and respond to patient questions in office/on phone as needed

Scheduling patients for new/returning/follow-up appointments

Verify patients insurance

Checking patients out, and collecting copays and balances, as needed

Other duties as assigned

Qualifications

Job Qualifications

Education: High School diploma, GED, or equivalent.

Experience: Minimum two-three years' experience in a doctor's office. Prior dermatology office experience is not required, but preferred. Prior experience with Electronic Healthcare Record software is not required, but preferred.

Performance Requirements:

Quality written and verbal communication skills

Quality mathematics skills

Knowledgeable of medical dermatology terms/CPT, ICD-9 and 10

Professional in appearance and mannerisms

Able to demonstrate compassion and caring in dealing with others, patients and co-workers alike

Able to discuss products and services offered

Able to prioritize tasks, understand the provider's instructions, and know when to seek information or advice

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted medical office environment. Occasional evening and weekend work.

Physical Requirements: Must possess the manual dexterity to operate office machines including computer and calculator; stooping, bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals. Stress can be triggered by multiple staff demands and deadlines.

Any offer of employment is contingent upon successful completion of a background and credit check. A record with prior conviction is not an absolute bar to employment.

No phone calls or agencies, please.