Veterinary Customer Service Representative

Community Animal Hospital -

Community Animal Hospital has been providing quality veterinary medicine to pets in the Shrewsbury and surrounding communities since 2000. We offer a wide array of services for dogs, cats, and pocket pets. Our Veterinary Customer Service Representative's are important part of our team. This position will provide the first and last impressions of our practice. We are looking to add a full-time Veterinary Customer Service Representative to our hospital!

Responsibilities of our CSRs include but are not limited to greeting clients/patients, checking in and out patients, scheduling appointments, managing our multi line phone system, payment processing, as well as other projects needed to maintain a high level of customer service for our clients.

Our ideal candidate would:

Have experience in veterinary reception

Have basic computer skills

Have the ability to learn our electronic medical record system

Have experience in offering excellent customer service

Be a team player

Be able to multitask and prioritize in a busy clinical setting

Be motivated to learn

Have excellent communication skills to offer on the phone or in person

Be able to convey the passion we have for clients/patients

Have at least 1 year of experience

Our mission is to provide outstanding service beyond our clients’ expectations. We strive to provide the best medical and surgical services to all clients. We will attain this goal through the teamwork of a compassionate, educated staff that is committed to the human-animal bond.

The schedule for this position will include some nights and Saturday/Sunday hours. We offer a generous compensation package which includes paid vacation/sick time, paid holidays, health insurance, retirement plan contributions, a yearly continuing education allowance, a uniform allowance, an employee discount program, as well as a competitive wage.

To learn more about who we are and what we do, visit us online at or check us out on Facebook. Send your resume and letter of interest to the reply link provided.