Client Relations Specialist - Bookkeeping

Client Relations Specialist - BOOKKEEPER - Raleigh, NC

Our Raleigh -based SaaS client is seeking a Client Relations Specialist -BOOKKEEPER for their Raleigh, NC office . The Client Relations Specialist/Bookkeeper is responsible for supporting our client's customers with complex bookkeeping tasks and overseeing the successful execution of bookkeeping services. The role requires a high level of expertise in accounting principles, financial analysis, and software proficiency. In this role, you will also assist with client escalations and provide guidance to junior staff.

Our client is a growing software company whose mission is to build solutions that optimize the managemen t of the hospitality industry. Th is permanent position offer s a competitive salary and benefit package. No visa situations for th ese opportunit ies .

What You Will Do

Advanced Bookkeeping Activities: Collaborating directly with customers to effectively complete or review the accuracy of core bookkeeping services performed by other team members. These activities include:

- Review of invoice entry and coding

- Weekly bank reconciliations

- In-Depth Review of Monthly Financials, including the Balance Sheet and Profit & Loss Statement

- Monthly Reconciliations and Period Close

Customer Support: Collaborate directly with customers to help answer complex bookkeeping requests for financial analysis.

Process Improvement: Inn-Flow focuses on continuous improvement of its internal processes; this role will work with internal stake holders to identify opportunities for process improvement.

What You Need

Education: Bachelor's degree in Accounting, Finance, or a related field

Accounting Experience: Proven experience (3+ years) of working as a Controller or in similar Bookkeeping or Staff Account ant roles, preferably within hospitality.

Hotel Experience: Proven experience (3+ years) working in a financial role at the multi-hotel or corporate level.

Accounting Knowledge: Strong understanding of accounting principles and practices.

Collaborative Communication: Excellent communication skills, both verbal and written.

Self-Starter - Ability to work independently and prioritize tasks effectively.

Customer Service: Commitment to delivering exceptional client service and maintaining client confidentiality.

Organizational Skills: Exceptional organizational abilities and a keen sense of ownership over your work.

Quantitative Analysis: Demonstrated expertise in quantitative analysis,

What Makes You a Standout

USALI Knowledge. Understanding of the Uniform System of Accounts for the Lodging Industry.

Hotel Accounting Software. Experience with hotel-specific accounting platforms

Hotel Finance Experience. Generating superior results when managing multiple properties.

Qualified applicants please send a resume and salary requirements to Martha Michaux .

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