SCHEDULER- Homecare

Our Company:

Angel Companions

Overview:

The Scheduler is responsible for coordinating quality care and customer service to our valued clients. The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes.

External Job Description:

Ensures HomeCare services are following agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations

Ensures proper documentation and record-keeping for agency payors

Maintains data integrity in client scheduling software system

Understands and ensures adherence to the agreed Plan of Care for each client served

Partners and communicates with all members of the client’s circle of care which may include, but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agencies

Monitors and reports on changes in the client’s Plan of Care, services, or condition as required

Conducts periodic home visits and safety checks

Reviews and determines client service schedules to ensure adequate staffing and processing completed visits for payment

Supports recruitment, screening, and selection of staff based on Agency and external referrals

Supports all initiatives related to Branch Growth

Provides administrative support for key branch functions (payroll, employee assistance, answering phones)

Assumes on-call responsibility as needed

Other duties as assigned

Qualifications:

High School Diploma

Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements)

Excellent Customer Service Skills

Previous experience with community service, client service or staffing experience

Knowledge or previous experience working in an office setting with computers, phones, facsimile, and other related tasks

About our Line of Business:

Angel Companions provides non-medical, in-home care services designed to meet the unique needs of each client. Our services ensure the assistance needed for our clients to maintain a safe and independent lifestyle, including personal and companion care, transportation and homemaker services. We offer quality, compassionate care in the comfort of home to those with physical challenges or dementia or those who need comfort while receiving hospice care. For more information, please visit . Follow us on and .

Additional Job Information:

FLEXIBLE HYBRID SCHEDULE: 4 Day Work Week

Pick the Weekdays and Office location you would like to work.

- Pick 3 Weekdays 11 AM to 7 PM (2 in office, 1 can be worked from home- Remote)

- Must work Saturday 7am-11PM (Saturday can be worked from Home - Remote)

-Can choose any Angel Companions location to work on site days- West Chester, Norristown, Upper Darby, or Devon

Salary Range:

USD $21.00 - $23.00 / Hour

Permanent