Supervisor, Procurement

What you'll do a typical day :

Lead and Drive Supplier Enablement and Travel & entertainment expense management processes

Work alongside the other COE team members to continuously enhance processes, improve analytics and performance metrics, and support user adoption of the systems/tools

Support the implementation of new systems and system enhancements/releases including gathering requirements, testing functionality, providing training, and developing change management plans that ensure all business needs are met

Create and/or maintain Standard Operating Procedures and training documentation as required

Support internal project initiatives and Back-up for Team activities during absences.

Support internal and external customers and build strong working relationships.

Responsible to build, generate and maintain data reports, document templates and progress of projects

Responsible for planning and identifying development areas of team members and guiding/mentoring them to achieve agreed efficiency and quality levels

Responsible for Performance management of the team members to meet desired SLA's

Supporting the direct reports in getting their process improvement ideas implemented

Travel & Entertainment activities

Manage the day-to-day operations of the Travel & Entertainment Expense Programs including user access, training, process documentation and website management

Ensure delivery of an effective, efficient, and compliant T&E audit process, in accordance with agreed procedures and policies

Act as the escalation point in resolving complex issues with key stakeholders

Maintain high quality of service levels, reporting against T&E service delivery KPIs leadership

Develop an in-depth understanding of T&E policies across the locations

Understanding of current expense reimbursement related policies across different countries and identifying improvement opportunities.

Manage the day-to-day operations of the Corporate Card Programs including new card issuance and policy compliance

Provide ad-hoc management reporting on travel & expense, report on key metrics and conformance to standards and policies

Supplier Enablement

Identify potential suppliers for Purchase Order process and ensuring enforcing No PO No Pay Policy

Execute supplier communications to ensure a smooth enablement process, Support and facilitate meetings with Suppliers (Current & New)

Coordinate with suppliers to execute electronic Ordering and Invoicing strategy in Coupa

Collaborate with AP team to reduce the stuck invoice due to non-availability of PO’s

Manage supplier training, testing, including the enrollment with the Coupa

Support supplier data cleansing, coordinate with supplier, business and IT to make any required changes to supplier master data

Troubleshoot enablement issues and assist users (both internal and external) in resolving questions with the Procure to Pay system

What you need to succed at XPO :

EDUCATION/EXPERIENCE:

Minimum Required Education: Bachelor’s Degree in Business or related field

Minimum Required Experience: 7 and above years of experience in purchasing, procurement, travel & expenses

Desirable Education/Experience: Bachelor’s Degree with 7 and above years’ experience with 2-4 years of experience into team handling

Technical Competencies

Basic Computer Skills –

Basic knowledge / Strong Fluency /Expert-level user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel.

Accurately inputs information into and retrieves from the computer.

Quickly learns and achieves proficiency in new software applications as needed.

Other Technical / Computer Skills -

Experience in a T&E processes and system solution like Concur, Oversight, Chrome River, etc.

3+ years of experience on P2P tools like Coupa, Ariba etc.

What you'll do a typical day :

Lead and Drive Supplier Enablement and Travel & entertainment expense management processes

Work alongside the other COE team members to continuously enhance processes, improve analytics and performance metrics, and support user adoption of the systems/tools

Support the implementation of new systems and system enhancements/releases including gathering requirements, testing functionality, providing training, and developing change management plans that ensure all business needs are met

Create and/or maintain Standard Operating Procedures and training documentation as required

Support internal project initiatives and Back-up for Team activities during absences.

Support internal and external customers and build strong working relationships.

Responsible to build, generate and maintain data reports, document templates and progress of projects

Responsible for planning and identifying development areas of team members and guiding/mentoring them to achieve agreed efficiency and quality levels

Responsible for Performance management of the team members to meet desired SLA's

Supporting the direct reports in getting their process improvement ideas implemented

Travel & Entertainment activities

Manage the day-to-day operations of the Travel & Entertainment Expense Programs including user access, training, process documentation and website management

Ensure delivery of an effective, efficient, and compliant T&E audit process, in accordance with agreed procedures and policies

Act as the escalation point in resolving complex issues with key stakeholders

Maintain high quality of service levels, reporting against T&E service delivery KPIs leadership

Develop an in-depth understanding of T&E policies across the locations

Understanding of current expense reimbursement related policies across different countries and identifying improvement opportunities.

Manage the day-to-day operations of the Corporate Card Programs including new card issuance and policy compliance

Provide ad-hoc management reporting on travel & expense, report on key metrics and conformance to standards and policies

Supplier Enablement

Identify potential suppliers for Purchase Order process and ensuring enforcing No PO No Pay Policy

Execute supplier communications to ensure a smooth enablement process, Support and facilitate meetings with Suppliers (Current & New)

Coordinate with suppliers to execute electronic Ordering and Invoicing strategy in Coupa

Collaborate with AP team to reduce the stuck invoice due to non-availability of PO’s

Manage supplier training, testing, including the enrollment with the Coupa

Support supplier data cleansing, coordinate with supplier, business and IT to make any required changes to supplier master data

Troubleshoot enablement issues and assist users (both internal and external) in resolving questions with the Procure to Pay system

What you need to succed at XPO :

EDUCATION/EXPERIENCE:

Minimum Required Education: Bachelor’s Degree in Business or related field

Minimum Required Experience: 7 and above years of experience in purchasing, procurement, travel & expenses

Desirable Education/Experience: Bachelor’s Degree with 7 and above years’ experience with 2-4 years of experience into team handling

Technical Competencies

Basic Computer Skills –

Basic knowledge / Strong Fluency /Expert-level user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel.

Accurately inputs information into and retrieves from the computer.

Quickly learns and achieves proficiency in new software applications as needed.

Other Technical / Computer Skills -

Experience in a T&E processes and system solution like Concur, Oversight, Chrome River, etc.

3+ years of experience on P2P tools like Coupa, Ariba etc.

What you'll do a typical day :

Lead and Drive Supplier Enablement and Travel & entertainment expense management processes

Work alongside the other COE team members to continuously enhance processes, improve analytics and performance metrics, and support user adoption of the systems/tools

Support the implementation of new systems and system enhancements/releases including gathering requirements, testing functionality, providing training, and developing change management plans that ensure all business needs are met

Create and/or maintain Standard Operating Procedures and training documentation as required

Support internal project initiatives and Back-up for Team activities during absences.

Support internal and external customers and build strong working relationships.

Responsible to build, generate and maintain data reports, document templates and progress of projects

Responsible for planning and identifying development areas of team members and guiding/mentoring them to achieve agreed efficiency and quality levels

Responsible for Performance management of the team members to meet desired SLA's

Supporting the direct reports in getting their process improvement ideas implemented

Travel & Entertainment activities

Manage the day-to-day operations of the Travel & Entertainment Expense Programs including user access, training, process documentation and website management

Ensure delivery of an effective, efficient, and compliant T&E audit process, in accordance with agreed procedures and policies

Act as the escalation point in resolving complex issues with key stakeholders

Maintain high quality of service levels, reporting against T&E service delivery KPIs leadership

Develop an in-depth understanding of T&E policies across the locations

Understanding of current expense reimbursement related policies across different countries and identifying improvement opportunities.

Manage the day-to-day operations of the Corporate Card Programs including new card issuance and policy compliance

Provide ad-hoc management reporting on travel & expense, report on key metrics and conformance to standards and policies

Supplier Enablement

Identify potential suppliers for Purchase Order process and ensuring enforcing No PO No Pay Policy

Execute supplier communications to ensure a smooth enablement process, Support and facilitate meetings with Suppliers (Current & New)

Coordinate with suppliers to execute electronic Ordering and Invoicing strategy in Coupa

Collaborate with AP team to reduce the stuck invoice due to non-availability of PO’s

Manage supplier training, testing, including the enrollment with the Coupa

Support supplier data cleansing, coordinate with supplier, business and IT to make any required changes to supplier master data

Troubleshoot enablement issues and assist users (both internal and external) in resolving questions with the Procure to Pay system

What you need to succed at XPO :

EDUCATION/EXPERIENCE:

Minimum Required Education: Bachelor’s Degree in Business or related field

Minimum Required Experience: 7 and above years of experience in purchasing, procurement, travel & expenses

Desirable Education/Experience: Bachelor’s Degree with 7 and above years’ experience with 2-4 years of experience into team handling

Technical Competencies

Basic Computer Skills –

Basic knowledge / Strong Fluency /Expert-level user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel.

Accurately inputs information into and retrieves from the computer.

Quickly learns and achieves proficiency in new software applications as needed.

Other Technical / Computer Skills -

Experience in a T&E processes and system solution like Concur, Oversight, Chrome River, etc.

3+ years of experience on P2P tools like Coupa, Ariba etc.