Receptionist

Job Description

Job Description:

The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. They set the tone for our company by being an outstanding listener and information source and knowing all points-of-contact for every department within the company to promptly assist customers. In addition, they perform administrative duties as needed daily. The ideal candidate has some experience in a position of similar responsibility (front desk, administrative assistant, etc.). They must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Greets all customers in a warm, sincere, and helpful manner Directs customers to the appropriate department or point-of-contact Manages inbound phone inquiries and routes calls accordingly Coordinates questions and issues with the appropriate department personnel Provides administrative assistance as needed Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned