Retention Manager

Drive overall engagement strategy of ecommerce customer database, ensuring engagement beyond membership

Develop database marketing strategies to drive incremental revenue

Lead marketing automation initiatives with long-term goal of driving customer loyalty and increase conversion rates

Create new customer segments and models based on customer behavior

Set and execute best practices in the following main channels, such as email, SMS, Viber, in-app notifications

Responsible for planning, budgeting, executing, measuring, and analyzing campaigns that meet communication and business objectives

Manage and track all campaign deliverables to ensure proper execution and timely implementation

Summary of role requirements:

Looking for candidates available to work:

Monday: Morning, Afternoon

Tuesday: Morning, Afternoon

Wednesday: Morning, Afternoon

Thursday: Morning, Afternoon

Friday: Morning, Afternoon

More than 4 years of relevant work experience required for this role

Working rights required for this role

Expected start date for role: 03 July 2024

Full time