Automotive Dispatcher

Job Description

The Automotive Service Dispatcher is experienced and results-focused, responsible for dispatching work to technicians and maintaining daily schedules for all technicians.

Description:

· Distribute shop work as efficiently as possible in accordance with dealership policy

· Assign work to the correct technician level

· Ensure that technicians follow warranty policy and procedure guidelines

· Administer safety and housekeeping policies and procedures

· Review hard copies turned in by technicians to ensure that assigned work has been completed properly

· Ensure technicians complete the multi-point vehicle inspection forms

· Maintain a record of carryover vehicles

· Coordinate parts requirements with the Parts Department

· Spot-check repairs to assure quality and timely completion

· Ensure that all repair orders are accounted for and properly documented

· Assists in all other areas of the Service Department

· Achieves the production objectives set by management

· Maintains high ethical standards in all actions