Team Lead Data Delivery

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The Department:

Join the exciting world of data and omnichannel communications.

We facilitate the ingress and egress of data from internal teams and 3rd parties. We model the organizations data and build/maintain our data warehouses to ensure data quality and integrity. We also ensure this data is made available to all organizational teams in a uniform manner using real time data processing and cloud technology. We service the business by providing a leading omnichannel communication platform providing the capabilities to interact with our customers on a global scale with unmatched flexibility and segmentation.

Purpose of the Role:

The Team Lead will be required to effectively lead and execute the Development portfolio and related activities within the data delivery team. This is a key role for the business that requires an entrepreneurial individual who can direct software development activities in all aspects of the SDLC (QA + DEV) and will gain much satisfaction from solving a wide variety of challenging problems while playing a pivotal role within a small and focused team. The successful candidate will report to the Product Delivery Manager.

Duties include, but not limited to:

Operating Duties

Management of a team including recruitment, appraisals, allocation of duties and other related management functions.

Management of the technical execution of the solution.

Focus is the integrity of the systems with regards to quality, stability and scalability.

Deal with internal Clients on a technical level.

Maintenance of current systems and the development of new systems (web/other) using available and new technologies as they become available.

Ensure the team follows change management and adheres to SOX controls in place.

Ensure a proper the balance between Product Ownership and Software Development.

Protect the team by ensuring stress levels are managed and personal impediments do not affect delivery.

Support team building and team development by utilizing the abilities and skills of individuals and fostering a feedback culture.

Address team needs efficiently and effectively and expedite communication strategies to ensure impediments are resolved quickly.

Coordinate the onboarding process for new starters.

Work closely with Product Owners, Tech Lead and Dev Ops to ensure all aspects of software product requirements are covered.

Allocation of developers in accordance with the backlog prioritization.

Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance.

1-to-1s with everyone in the team on a monthly basis.

Grow team competency on a business and technical level, individually and as a collective.

Interviewing of candidates, both internal and external for QA and Dev.

Creating a career growth plan for each member of the team using the skills assessment process.

Conduct performance reviews for all team members.

Roll out new processes and tools that will improve work processes within team.

Maintain healthy group dynamics and creating a positive, delivery focused team culture

Be the face of the team, accepting accountability for the team’s delivery.

Ensure that the team delivers high quality products within agreed upon time frames.

Prepare QA testing strategy relating to planning, design, implementation, execution and exit reporting.

Ensure developer and tester collaboration in order to deliver the best product possible.

Support to Product Delivery Manager

Assisting the Product Delivery Manager to ensure the knowledge sharing and flow of information is actively happening throughout the team, as well as providing technical guidance and mentoring developers

Understand the vision with the Product Delivery Manager and continually drive the vision within the team by creating goals and ensuring that they are met.

Remove impediments where possible and to raise the ones you can’t to the Product Delivery Manager and ensure they are dealt with.

Report on all aspects of team dynamics; growth, project progress, recruitment needs and other team needs.

Ensure that relationships with other teams are smooth and that in all aspects processes and expectations are well defined.

Assist the Product Delivery Manager in the selection of new Recruits.

Duties to Engineering Team

Ensure that deployed solutions operate according to architectural specifications.

Taking responsibility and ownership of implementation of best practices, coding standards and relevant methodologies with the guidance of the Architecture and Engineering Team.

Responsible for the communication and enforcing of the coding standards through methods such as CI and Code Reviews.

Facilitate time allocation for developer up-skilling via Tech Lead, Architecture or consulted teams.

Support to Product Owner

Assist in the adoption and nurturing of Scrum methodology in the team; creating an iterative and “Agile” culture.

Ensure that the team is working accordingly to the backlog priority.

Assisting to ensure all projects are tracked and delivered upon customer expectations and within required timelines.

Assist the product owner in ensuring all individuals are properly briefed on project requirements.

Keep the product owner informed of task accomplishment, issues and status.

Ensuring the team commit only to what they can achieve within a sprint based on the teams known velocity.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential Criteria:

At least 2 years technical or product experience as part of a Software, BI or technical Development team.

At least 2 years professional experience as part of a software team.

Knowledge and experience of working with Agile Scrum delivery methods.

Previous leadership experience.

Desirable Criteria:

Degree, diploma relating to either IT or Finance. Relevant experience will also be considered.

Hands-on professional Software Development or Quality Assurance experience.

Person Specifications:

Adaptability / Flexibility

Accountability and Execution

Decision Making

Interpersonal Skills

Management, Motivation & Leadership

Problem Solving

Planning & Organising

Stress Tolerance

Teamwork

Time Management

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!

JR9059