Exception Item Processing & Reconcilement Clerk

Job Description

Amalgamated Bank seeks a highly motivated Exception Item Processing & Reconcilement Clerk. This role will investigate and correct rejected transactions from FIS IP Center for all banks’ branches. This position will also review and refer check exceptions to Channels / Relationship Managers for status on large dollar; No Account Found (NAF)/Dormant; and Restricted accounts daily. The Exception Item Processing Reconcilement Clerk will reconcile and monitor accounts for the Bank’s Account Reconcilement Program (ARP).

Essential Job Functions:

Review items on Horizon Posting Reject Journal and repair or refer to appropriate department/branch/ relationship manager(s) for pay / no pay decisions

Accurately correct transactions by crediting / debiting GL; DDA and saving accounts using Horizon Transaction Processing System

Refer any account to the supervisor /manager where float needs to be applied if non-cash deposit

Update FIS Image Centre archive daily with paid exceptions

Review stop suspect report for items rejecting if in a check range or missing check numbers where a stop is on the account. Refer any exceptions to manager for handling

Perform forensic check signatures verification authenticating checks presented for payment in the amount of $5000.00 and above using FIS Forensic Fraud system

Refer large dollar exceptions to Channels / Relationship Managers for pay / no pay decisions as necessary

Process debits to DDA / SV accounts using Chargeback Manager System based returns received from the FED

Create IRDs for dishonored checks and send to customers. Prepare all debit and credit advices for adjustments to return to customer’s in accordance with established procedures

Retrieve notifications using EARNS system of checks dishonored in the amount of $2500.00 and above; hold funds on the account accordingly as per REG CC

Close Transaction Processing System daily to create return item file through Fidelity Information Systems application to deliver returns to FIS West Deptford for distribution return item to the Endpoint for delivery to the depositing banks

Reconcile customers DDA statement to Account Reconcilement program systems report on a daily basis

Perform file maintenance on reconcilement database in a timely manner

Prepare reconcilement packages for delivery to customers on a monthly basis

Investigate daily exception items using various computer software packages and prepare adjustment memos to post to the client’s account

Complete full reconcilement reports

Update tracking logs and activity databases on a daily basis

Perform daily pre-scrub of Positive Pay exceptions marking as invalid / valid

Review customers’ Positive Pay Decision Report and return checks as instructions or AOTM company default

Monitor, investigate and adjust claims received from internal and external customers

Review and approve mobile and ATM deposits when applicable

Perform various administrative duties as directed by Manager

Knowledge, Skills and Experience Requirements:

High School diploma or equivalent

Good mathematical and basic accounting skills

Ability to handle volume

Proficiency in Microsoft Excel

Excellent verbal, written, and interpersonal communication skills

Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00– $49,500.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.