Mgr, Enterprise Applications

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware

Job Summary:In partnership with business customers, creates technology and digital strategy for a single business application (software) product ensuring integration with Horizon’s overall strategic plan. Maintains, plans and implements major modifications to a technology portfolio up to 35 applications in pursuit of IT and business goals. Accountable for exemplary quality, performance, and availability service levels. Directs and oversees the software development lifecycle for new and existing in-house and vendor off-the-shelf application assets. People leader for technology teams up to (approximately) 50.

People Leader

Accountable for workforce management ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands.

Team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures

Transformational leader able to guide teams through culture transition

Manage multiple application teams up to (approximately) 50 full time equivalents; both Horizon employees and on/offshore contingent resources

Customer Liaison and Strategic Driver

Foster effective partnerships with business customers to enhance and maintain digital and technology roadmaps as aligned to a technology product (application portfolio)

Implement and maintain cohesive and transparent demand management practices within a technology team

Application Development and Software Lifecycle Management – In house development and vendor off-the-shelf software implementation and integration

Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation

Align to Horizon’s SDLC methodology and act as transformational leader as the organization moves to Agile/Scrum

Maintain close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld

Partners with EBTS managers (IT, Infrastructure & Operations, Information Security) as directed, to align on and implement divisional goals

Make certain of best practice artifact development, maintenance, and availability

Application Portfolio Management and Service Level Availability

Ensure technology roadmaps maintained, managed, and implemented for the entirety of the application product line within span of control

Align team members to enterprise, information security, and data governance standards on architecture

Maintain 24x7x365 production support and agreed upon service levels for performance, availability, and quality

Vendor and contract management

Maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategy Participate with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contracts

Foster effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contracts

Ensure month over month vendor adherence to contractual SLAs, contract terms, and quality of delivery

Uphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations

Administrative, fiscal and budget management

Monthly and yearly management of budgets approximately $1.5M inclusive of any chargeback

Direct strategies that increase efficiency and throughput while maintaining cost and quality

Ensure employee and vendor time reporting practices are upheld and compliance activities are accomplished

Education:

HSD or GED required, Bachelor degree preferred.

Work Experience:

5 years of experience leading or building/implementing software, information technology projects and/or programs showing increasing responsibilities over a period of time.

Strongly Preferred experience with: Medicaid and Govt programs is a plus Experience with Braven

Preferred prior experience in the business and technology of health payer

Additional licensing, certifications, registrations:

Preferred but not required:

Lean Six Sigma

Project Management

Agile/Scaled Agile training and related certifications

Knowledge, Skills and Abilities:

Required:

Software development lifecycle expertise

Experience in software engineering, development and maintenance

Proven ability to deliver quality software products and applications on time and within budget

Successful leadership of technology programs and projects

Demonstrated ability to effectively lead a technology team

Strong organizational and problem solving skills

Preferred certifications :

Agile scrum/Scaled Agile

Functional Competencies

Mentors and effectively engages employees

Ingenuity and flexibility

Technology acumen with the ability to quickly learn new technical concepts

Instills trust

Values differences

Salary Range:$133,900 - $182,805

This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. This range has been created in good faith based on information known to Horizon at the time of posting. Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

Comprehensive health benefits (Medical/Dental/Vision)

Retirement Plans

Generous PTO

Incentive Plans

Wellness Programs

Paid Volunteer Time Off

Tuition Reimbursement

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.

2019-7733

Remote/Remotely/Tele/Telecommute/From home