Case Manager I - Hollywood, FL

Job Description

Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life. The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team.

ABOUT US

The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.

We are currently seeking a FT Case Manager I at our homeless shelter in Hollywood FL.

JOB SUMMARY

The Case Manager I (CM-I) reports to the Programs Manager, and will provide case management services, crisis intervention, support, and referral services for residents. The CM-I will also provide timely outcome reports per program guidelines and requirements; monitors progress of residents; and refers them to appropriate agencies for assistance as needed. The CM-I provides guidance to clients using scriptural references, and acts as a role model by personal testimony. Duties include discipleship of residents based on sound scriptural/biblical principles, incorporated into established case management techniques.

DUTIES

Makes correct assessments and drafts appropriate care plans for clients

Keeps appropriate up-to-date case notes, and documents files in a timely manner

Builds rapport with clients and facilitates group discussions effectively

Keeps supervisor informed of challenges and accomplishments when working with difficult cases

Maintains an up-to-date listing of community contacts

Links clients with community resources in a timely manner

Follows up with clients progress once linked with community resources

Closes files appropriately, and in a timely manner

Keeps client files updated in compliance with established procedures

Attends company sponsored events to support the residents we serve

Keep up to date progress notes as per clients Phase Guidelines and status change in the Rommel System.

Submits accurate on time client monthly reports

Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events

Must be in agreement with and sign The Caring Place Statement of Faith

Performs other related duties as assigned

REQUIREMENTS

Requires a High School Diploma or previous on-the-job training in Social Work or related field; Associate’s degree, CAP training, and 2 years’ experience preferred

At least 1 year experience in working with the homeless population

Requires the ability to lead and facilitate support groups using biblical scriptures and principles, and incorporate scriptures into the rehabilitation process

Must be able to exercise independent judgment within the general framework of approved case management techniques, existing laws and within agency guidelines

Must have the ability to recognize symptoms of common mental, physical, co-occurring, alcohol/ substance abuse addiction

Must be able to make proper assessment for care plans, provide case management of client services, crisis intervention and referral services

Must possess knowledge of local community agencies, programs and resources available for clients

Must be able to establish and maintain effective working relationships with clients and staff of diverse cultural and linguistic backgrounds regardless of race, religion, sex, disability, political affiliation and sexual orientation

Must have the ability to react quickly and calmly in an emergency

Must be organized and computer literate

PHYSICAL REQUIREMENTS

Must be able to sit for extended periods, and have the ability to lift and/or carry objects weighing up to 25 pounds

Must be able to see, hear and speak, in order to interact with staff and the general public

Must be able to move around as needed to perform essential job duties

PERKS AND BENEFITS

Free lunch on site

Day off for Birthday/Work Anniversary

Employee Discounts

Holidays (12)

Paid Time Off

Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)

Company Paid Life insurance

403b Retirement Plan with 3% match