SVP, Team Head, Cross Industry, Corporate Banking

Business Function

Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Job Purpose

To manage and sustain a portfolio of corporate customers, building long term relationships founded on efficient and reliable support for their business. This is to be achieved particularly through well-calibrated risk decisions and managing consistency and quality of operational service. To drive and deliver exceptional business performance where primary objective is to maximize the risk-adjusted portfolio contribution from both new & existing customers while increasing wallet share.

Key Accountabilities:

To directly lead a relationship team covering a portfolio of corporate clientele.

Manage relationships through constant interaction & account mapping at varied levels in client organizations, while ensuring a risk-adjusted portfolio contribution

Determine the products that are most effective in meeting customer’s needs and be able to sell these at short notice both reactively and proactively. Customize, adapt & develop new products to increase profitability, reduce costs & ease operational bottlenecks.

Implement & execute IBG1 business strategy to increase market share & to achieve targets consistent with IBG1’s revenue, ROE & Cost / Income ratio targets. Cross sell other products of the bank including cash, treasury, trade & others. In addition manage the personal accounts of their key individuals.

Ensure the highest customer retention & increase in wallet share by constantly monitoring customer satisfaction levels through detailed MIS & tracking of operations & complaints. Ensure all regulatory reporting & compliances are enforced. Work with the legal team to ensure recoveries & minimize bad debts & NPA’s. Also ensure assistance to external & internal audits

Develop the DBS brand in the region. Research different identified & appropriate market segments including analysis of key requirements for each segment. Build and develop a high performing team through embedding performance development and coaching. Create an empowering environment for the team, encouraging individual ownership and initiative. Ensure coaching and feedback in order to achieve their maximum potential. Make reward decisions within set guidelines.

Job Duties & Responsibilities

Drive and grow the IBG Large Cap, MNC & Mid Cap business for DBS in the East

Manage the existing client portfolio and broaden the client base in the East

Lead & motivate the team in managing large and mid-cap client relationships with an aim to increase revenue and wallet share across all products.

Provide strategic leadership and guidance to support the bank's growth strategies and achieve business results for the eastern region.

Analyze and review the quality of potential and existing business across the team to ensure maximum productivity.

Regularly identify, measure, monitor and control the overall levels of risk for the business.

Adhere to group risk management and operational policies and standard as well as comply with local regulatory and group policies on KYC and AML.

Partner with internal stakeholders (Risk, Credit, GTS, T&M etc.) to accomplish business goals.

Build a strong team with managing and monitoring employee performance, career development etc.

Required Experience

Overall 15+ years of experience.

Proven track record in the corporate & commercial banking

Sound Understanding of credit proposals

Knowledge of competitors and market place

Educational Qualifications

An MBA or CA with relevant number of years of experience in banking and specifically in Corporate banking is preferable.

Core Competencies

Strong selling and negotiation skills

Excellent diagnostic skills and rigorous approach to problem solving

Excellent communication skills at all levels

Excellent comprehension skills to understand and interpret industry data and economic trends

Sound financial counseling skills

Strong credit risk analysis skills

Strong formal presentation skills to gain acceptance to solutions, both internally and externally

Team creation and co-ordination skills to mobilize and manage product specialists

Proven leadership experience in leading & managing sales.

Ability to think creatively and identify innovative solutions.

Technical Competencies

Sound understanding corporate & commercial banking, products, credit proposals & approval processes, internal guidelines & policies.

Understanding of regulatory guidelines on banking policies issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies are critical.

Knowledge of financial markets and products to assist in meaningful dialogue with clients.

Work relationship

Working relationship with RM’s / Sales in CBG / CMS/ GTS to maximize opportunities and cross sell of products.

Important and constant relationship with credit both in developing new products for IBG1 customers and maintaining the quality of the accounts portfolio.

Close working relationship with internal support/ product functions such as Operations, Product Owners (eg T&M, Custody, GTS); Credit Risk & CCU for approval of credit lines, legal & compliance for regulatory & compliance issues etc.

Working relationship with operations to ensure smooth delivery to the customer.

DBS India - Culture & Behaviors

DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

Demonstrate Business Performance through PRIDE 2.0 Value Based Propositions

Ensure Customer Focus by Delighting Customers & Reduce Complaints

Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation

Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement

Maintain the Highest Standards of Honesty and Integrity

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Schedule: Full-time

Travel: