HVAC Service Supervisor - Riverside, CA

Job Description

Overview

RighTime Home Services is part of a national service leader, and we are looking for a motivated, high-performing HVAC Service Supervisor to join our growing, successful team. As an HVAC Service Supervisor with us you will direct and lead HVAC Service Technician strategies for the branch including defining, implementing, and monitoring your team’s performance.

We offer

$90 – 100k depending on experience

Annual bonus opportunity

Company vehicle and gas card

Company cell phone and laptop

Comprehensive benefit package including Medical, Dental, Vision, 24/7 tele-med, prescription, and Employee Assistance Program

Employer paid health benefits with virtual doctor visits from day one for employee and family

401(k) with company match

Disability, Life, and supplemental insurance also available

13 days of Paid Time Off & 8 paid Holidays

Responsibilities

Supervises and delegates service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations

Evaluates the workload and schedules service in a way that it maximizes profits

Ensures that materials and equipment are ordered and dispensed for scheduled jobs

Drives to job sites to ensure that employees are performing as scheduled.

Instructs technicians on proper service, use of materials and quality workmanship and stays in touch with service technicians to assist with unexpected needs

Prepares and presents quotes for add-on/replacement of equipment, preventive services and/or remediation, on request

Ensures that employees have required tools for the job and that they are properly maintained

Checks to ensure that each job is complete. Ensures that appropriate job documentation and/or payments are returned to the office

Resolves customer issues and problems encountered by service technicians

Inspects vehicles and monitors preventive maintenance to ensure proper operation

Generates reports and measures of departmental operations as well as records on all inventory, tools and vehicles

Reviews payroll records to ensure that technicians are paid properly

Oversees facility and equipment maintenance and participates in regular inventories of parts

Prepares required reports on issues such as production, vehicles, material usage, etc.

Evaluates staff to determine training requirements. Provides classroom and on-the-job training and support to employees

Maintains an organized, clean and safe work area and observes all safety and Company rules and regulations in the performance of duties

Qualifications

High School diploma or general education degree (GED) is required with 5-7 years of experience in HVAC service. Related experience and/or advanced training or any equivalent combination of education and experience may be substituted

HVAC industry experience/knowledge required

Working knowledge of gas piping, electricity, plumbing and air flow are required

Must possess a working knowledge of local codes and general industry standards

Valid driver’s license

Strong leadership, communications, computer and mathematical skills

We conduct pre-employment screenings. ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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