Customer Service at Down Home Properties, LLC

Job Description

Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized.

Responsibilities

Handle complaints and provide appropriate solutions in a timely manor

Schedule annual maintenance and repairs with local vendors

Work with property owners via phone and email to obtain permission for needed repairs

Follow up with guests and owners to ensure positive outcome for all

Scheduling field representatives daily work load

Qualifications

Friendly attitude even when dealing with disgruntled customers

Responsible and proven ability to maintain scheduling commitments

Ability to problem solve quickly

Good communication skills

Follow through

Multi-task

Time management

We are looking forward to receiving your resume. Thank you.