BDC Representative

Job Description

Business Development Consultant (BDC) - Internet Sales

Earning Potential $50,000 + Per Year

We are New York's fastest growing dealership and are expanding. Our vision is to be the best choice to buy and service cars, Vans, and SUV's in our region. We do this by attracting great people to join our team who will delight our customers and drive customer loyalty.

We offer great career opportunities, along with excellent pay programs, benefits, comprehensive training, and a culture where we strive to help our associates remain motivated and highly successful.

Position Overview:

We are seeking for professionalism with character and enthusiasm to add to our service Internet/BDC Department full time.

This position entails assisting clientele over the phone, internet and unsold showroom clientele.

Stay up to date with BDC representatives' processes and tasks

Seamlessly transfer appointments to sales department

Work closely with Department Manager to reach individual department goals

Monitoring and contacting internet leads from our website, dealer, manufacturer and third party sites

Maximize inbound phone, web and showroom traffic streams

Setting and confirming appointments

Assist in resolving customer complaints

Experience in Sales or Customer Service is necessary

We are looking for someone with the following basic skills:

Experience with computers

Great Verbal and Communications skills

Bilingual is a plus

Serious Applicants Only

This position is not telemarketing, there is no cold calling required

What are the requirements for this job?

Customer service, sales, or telemarketing background helpful, but not necessary, we will train you

Excellent oral, written and interpersonal communication skills

A positive attitude, exceptional work ethic, and a willingness to learn

Computer literacy, organization skills, follow-up skills, typing skills

Ability to read and comprehend instructions and information

Must have a professional appearance