Job Description
Warehouse Manager – Queens, NYC
As one of the world’s most well-known names in luxury textiles, the Christopher Hyland Inc. relies on the efficiency of its fulfillment centers. Currently, seeking a warehouse manager to oversee operations at our fulfillment center in Queens, NYC.
Job Description:
Skilled multi-tasker who can manage the receiving, handling, storing, picking and packing activities of the warehouse, ensuring that quality standards are met or exceeded. The warehouse manager must achieve inventory accuracy, coordinate order fulfillment.
Objectives and Responsibilities of this Role
Train and manage the warehouse team to solve day-to-day operational issues
Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, while complying with legal regulations
Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency
Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organizing, and training warehouse employees and monitoring operational goals
Oversee and manage 5 employees
Required skills and qualifications
High school diploma or equivalent
Three or more years of experience in a warehouse role managing hourly employees
Proficiency with warehouse procedures and policies
Excellent problem-solving skills and leadership qualities
Ability to work collaboratively with all levels of company staff
Ability to deliver effective feedback, both written and verbal
Necessary to be agile, also to lift and/or move bolts of fabric of varying weights, as little as a few pounds to as much, occasionally, as 40 to 80 pounds, the latter with assistance.
Preferred skills and qualifications
Associate’s degree (or equivalent) in logistics or supply chain management
Ability to communicate in more than one language