International Specialist

We are currently seeking experienced professionals for the position of International Voice Process Executive to join our dynamic team.

If you have a background in international voice processes and are based in Chennai, we encourage you to apply and become a part of our thriving organization.

Responsibilities:

Handle inbound calls professionally, addressing customer inquiries, and complaints, and providing solutions effectively.

Ensure high-quality customer service and maintain customer satisfaction by resolving issues promptly.

Collaborate with cross-functional teams to achieve performance targets and deliver exceptional service.

Maintain accurate records of customer interactions and transactions.

Stay updated with product knowledge and company policies to provide accurate information to customers.

Adhere to established processes and procedures to deliver consistent results.

Requirements:

Minimum 1 year of experience in an international voice process role.

Capable of consistently managing a higher level of professional, yet courteous communication standards (Verbal & Written),

Strong customer service and problem-solving abilities.

Ability to work in a fast-paced environment.

Proficiency in using computer systems and applications.

Flexible to work in Night shifts.

Must be based in Chennai, Tamil Nadu.

5 days working with 2 fixed off days.

Cab facilities will be provided.

Competitive salary and performance-based incentives

Salary: 25k to 55k + Incentives

Note:

Need Immediate Joiners Work From Office Only( NO work From Home)

Minimum Qualification: HSC Passed

Candidates Who are currently Pursing are eligible for the criteria.

Candidates Who are completed diploma, UG and PG are required to apply for the same.

Candidates must flexible to work in night shifts.

Freshers and experienced [ only 0 to 3 years] are eligible .

If any further Details are needed,Please contact the below

HR : Sherin : / Merlin : / Priya :

Job Types: Full-time, Permanent, Fresher