QA Engineer Manager (Typescript, WebdriverIO)

Location: Remote in AMER region (LATAM, Brazil preferred; US and Canada considered)

About the job

Testlio is a global software testing company. Our unique approach combines expert humans and AI-powered machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. Via 400+ payment methods. The company is 100% remote, with people in 150+ countries, and female-founded: 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more.

The Quality Engineering Manager is a critical partner to our customers, leading teams on managed test automation delivery, ensuring critical timelines are met and value delivered. This specific role will be aligned with a strategic, global client and have a blend of deep hands-on technical responsibilities and management of remote quality engineers. If you thrive at the intersection of quality management and people leadership this is the role for you.

Why You’ll Love This Job

You will experience situations that you can’t find anywhere else: you will be partnering with a world-class organization, supporting multiple development teams, and partnering with a wonderful team to ensure amazing app experiences for some of the most exciting companies in the world!

You’ll have the chance to work alongside and learn from strongly motivated and experienced co-workers from diverse backgrounds and locations while enjoying the flexibility of a 100% remote team.

Despite the distances, you’ll love Testlio’s maniacal focus on software testing as all that we do. If you are committed to quality as a discipline, this is the job for you.

This role will report directly to Testlio’s VP, Global Media & Network. It will have high-level visibility and influence across the Testlio organization.

Why you will love being a part of Testlio?

A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day.

Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion you will not only help our customers create well-built digital experiences for their users, but also create opportunities for Testlio's freelance network, and support social impact programs like Ignite.

Proven client results: Testlio’s people + software solutions expand testing coverage, improve release velocity, and contain quality assurance costs. Our unique approach (“fused software testing”) merges automated + manual testing, on-demand + dedicated resources, and quality + operations systems to unlock new levels of quality engineering value.

Great culture: Testlio’s is female-founded and is 46% women. Our purpose, vision, and values help drive positive mindsets and behaviors. People like working with each other and love the global scale of the company. We move fast and empower people on the frontlines to make decisions and own initiatives.

Investment in you: Testlio is a global company and we’ve created a few benefits that are available regardless of your location. In addition to the paid time off mentioned above, you can reimburse up to $300/yr for learning, you will receive stock options and an equipment policy with Testlio contributing to the bulk of the cost with regular equipment update intervals.

What You’ll Be Doing

Lead and mentor a team of quality engineers through a transformation journey as Testlio continues to evolve into an industry-leading Software Quality partner.

Foster a culture of collaboration, innovation, and continuous learning that leads to increased skills and capabilities around continuous testing, DevOps, and strategic consulting.

Build and maintain strong relationships with clients by understanding their quality needs, addressing inquiries, and providing ongoing support and guidance.

Create & implement quality engineering strategies aligned with Testlio’s recommended practices.

Use your extensive automation experience to challenge, recommend, and partner with our client to drive exceptional automated testing results.

Ensure test automation standards and processes are aligned with client expectations and followed across QE teams.

Determine automated test script quality improvement factors and evaluate ongoing script reliability.

Deliver insights by collecting, analyzing, summarizing, and interpreting data.

Work closely with your Services peers and cross-functional colleagues to continually identify opportunities to improve the customer experience.

What You Need to Succeed

Technical Skills

Minimum 7 years of experience in technology consulting, including developing test automation solutions.

Minimum 4 years of quality engineering team management experience.

3+ years of professional experience in end-to-end test automation of native and web applications.

3+ years of professional experience working with agile teams.

1+ years of professional experience in integrating automation solutions with DevOps pipelines.

Experience with test frameworks WebdriverIO, Playwright, and Puppeteer.

Prior knowledge in test automation, automated testing, and CI/CD (Github, Jenkins).

Knowledge of unit testing, API testing, and integration testing.

Human Skills

Excellent English verbal and written communication.

Experience in developing and maintaining client relationships.

An exceptional hybrid approach of managing people, hands-on delivery, and client management.

Ability to think fast, learn fast, and solve complex problems.

Values alignment, including team orientation, inclusive approach, kindness concentration, challenger mindset, and drive to make an impact.

What is the Candidate Consideration Process?

We do our best to bring on individuals who will be excited about their role and who have the potential for a great future with Testlio. Since we are 100% remote, we give you the chance to meet with multiple people throughout the organization to give you an idea of who you would be working with, and what the role expectations will be. Our interview process can take about 2 to 3 weeks to complete and includes:

Application review

Recruiter interview

TestGorilla assessment

Live Tech Assessment

Reference checks

Hiring Manager Interview

~2 team and stakeholder interviews

Offer and Background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.