General Manager

Prerequisite:

Completed training for all positions in the restaurant with complete certification for each position

Completion of the Management Training Program

Must be Serve Safe certified

Job Responsibilities:

The General Manager is responsible for using his or her independent discretion and judgment all areas of store operations including:

Receive all orders, manage and track invoices

Organize store including food and paper products

Be engaged with the staff and develop the Jeremiah’s Culture

Final and ultimate responsibility for recruitment, selection, development, appraisal, and when necessary, disciplining and/or termination of employees, all in accordance with the established policies and procedures of JII and applicable state and federal regulations.

Use of discretion in effective scheduling of managers and crew, on a daily basis, in a manner that implements the guidelines of the current management labor guidelines and labor matrix.

Conduct Guest Experience 360 every day at the start and end of shifts to ensure all items are in place for a successful store open

Conduct Chill Chats at the beginning of every training shift

Conduct individual Chill Chats with employees as necessary

Hold all employees, the Jeremiah’s Culture standards

Hold all employees to the proper uniform standards

Receive LSM (Local Store Marketing) training from Corporate LSM Manager

Active involvement in local store marketing with guidance and assistance from Headquarters, including maintaining personal contact with businesses, schools, churches, and governmental units in the immediate community.

Maintain high standards of employee appearance and conduct so as to assure a pleasant environment for customers.

Training of managers and crew, as necessary to meet present and future needs, in accordance with the training guidelines and procedures established by JII.

Managing the physical facility, equipment, exterior appearance of the store to ensure all remain in first class condition, including the efficient use of service vendors selected by JII

Maintain a clean and pleasant environment for customers, with a health rating of not less than 95.

Effective management of food and supplies requirements, including ordering of foods, inventory control and efficient usage, in accordance with the standards of JII

Maintaining high standard of food quality and safety, in accordance with specifications of Restaurant Training Guide and applicable laws and regulations concerning food handling and preparation including HACCP standards.

Management of cash handling, reconciliation, and deposit in strict compliance with the policies and procedures of JII.

Responsible for the timely and accurate completion of all reports and paperwork required by JII

Maintains safe and secure restaurant for customers and employees in accordance with policies of JII.

Other Responsibilities

Place orders

Overseeing the check in of all small wares and picking up outstanding items

Create and adhering to NSO Budget

NSO - hourly training

Coordinate all necessary local store marketing

Order all required promotional materials

Physical Requirements:

Occasional lifting of up to 40 pounds

Extended periods of time (90% of shift) spent walking and/or standing.

Frequent bending/stooping/twisting/ kneeling/squatting/pushing and/or pulling

We're always on the lookout for fun and upbeat individuals interested in joining our exciting team. Join Jeremiah’s Ice as we scoop up our tasty frozen treats with a smile. It’s truly a rewarding experience to brighten a customer’s day with one of our colorful, delicious treats!