Intake Coordinator
Description:
Position Title: Intake Coordinator
Salary: 25,000 - 35,000 PHP a month
Reports To: Partner, Partner Advisor
Primary Relationships: Partner Team
Date: May 2024Schedule: 10:00 PM - 7:00 AM PH Time
Responsibilities:
Receive referrals from referring partners and exercise judgment and company knowledge in determining which referrals can be accepted
Communicate acceptance or denial of referral to referral sources
Negotiate fees and reimbursements with select payers (National Accounts) as needed
Input inquiries into the tracking system for further evaluation
Input clients, doctors' offices, and facilities into BrightStar systems
Coordinate the admission of care with BrightStar Intake Nurses
Follow up with clients and referral sources after admission
Track and report referrals for Marketing Liaison referral counts
Communicate the status of referrals (denied or accepted) to the Marketing Liaison
Contact hospitals and facilities to verify client status
Collaborate and communicate with the office team for daily work and projects
Answer inbound phone calls and utilize the BrightStar HELP Form to assist potential clients and/or team members
Assist clients as a caregiver in a home setting when needed
Participate in staff meetings
Assist in identifying, creating, and executing company improvement plans
Ensure compliance with state and federal regulations and Joint Commission standards
Responsible for after-hours phone rotation
Qualifications:
High School Diploma required
CPR Certification
Proficiency in MS Office (Outlook, Word, Excel, and PowerPoint) and internet usage
Minimum of 1 year experience as an Intake Coordinator or similar position within a healthcare office setting; knowledge of HIPAA and healthcare office regulations
Excellent organization, planning, and project management skills
Phone etiquette and strong communication skills
Summary of role requirements:
Looking for candidates available to work:
Monday: Evening
Tuesday: Evening
Wednesday: Evening
Thursday: Evening
Friday: Evening
2-3 years of relevant work experience required for this role
Working rights required for this role
Full time