Community Standards Coordinator - Power Ranch

Job Description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

Community Information:

Power Ranch is an award-winning master-planned community in Gilbert, AZ. In addition to an extensive line-up of community events, classes and activities, this neighborhood also features several impressive amenities. These include three clubhouses, 26 miles of trails, community parks, a catch-and-release lake, playgrounds, basketball courts, sand volleyball, picnic areas and a 10-acre soccer complex.

Our Maintenance Associate is responsible for performing a wide range of routine and preventative maintenance tasks ensuring the cleanliness of the facilities and buildings including garbage and waste disposal; performing event/room setups and breakdowns. This role is fundamental in maintaining our beautiful community and ensuring a safe environment for all.

What you’ll accomplish:

Conduct community drives and inspections of residential properties.

Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.

Document, photograph and record all violations.

Assist Homeowners with the Architectural Review process.

Prepare applications for the committee review.

What we’re looking for:

Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters

Self-motivated, dependable, organized, and efficient with excellent problem-solving skills

Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel

Able to communicate effectively orally and in writing, and have high attention to detail

Have excellent telephone manner, with a commitment to the highest customer service possible

Candidates must be able to sit or stand for extended periods and attend and community events as required

Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities

Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends

Must pass a pre-employment drug screen and background check

CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

What we offer:

Comprehensive benefits package including medical, dental, vision, and life insurance

Wellness program

Flexible Spending Accounts

Company-matching 401k contributions

Paid vacation, holiday, and volunteer time

Company-paid Short-term Disability

Optional Long-term Disability

Employee assistance program

Optional Pet Insurance

Professional education assistance

Perhaps most importantly, a service-oriented team who is dedicated to your success!