Medical Intake Coordinator

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation.

Our centrally located Chicago office is nestled in the vibrant neighborhood of North Center, not to mention the social events hosted on our fully furnished rooftop!

What You'll Do:

Manages the medical registration process of patients entering the healthcare facility

Provides administrative support to the Nursing Department and Psychiatry Department

Collects and documents intake information such as medication and health history

Communicates and collaborates with the nursing team regarding intake information

Collects and documents of vital signs, height, weight

Drafting medical documentation and lab orders under the direction of the psychiatry provider

Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team

Maintains confidentiality in matters related to patient, family, and client facility staff.

Provides supplementary assistance with infection control and prevention measures

Medication, medical supply, and equipment inventory

Initiating Prior Authorizations for medications and diagnostic tests

Participates in professional development activities

All other duties within the scope of training as assigned by the Director of Nursing

Who you're working with:

Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff

Who you are:

Exceptional interpersonal and therapeutic communication skills

Robust organizational and time management skills, with noteworthy attention to detail

Team player with adaptiveness and agility

Working knowledge of medical terminology and computer literacy (highly preferred)

CNA or Medical Assistant

Current CPR certification (preferred)

Working knowledge of pharmaceuticals (preferred)

Experience in mental health care (preferred)

Physical Requirements

Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms.

Occasionally required to sit and stoop, kneel, or crouch.

The employee must be able to lift and/or move up to 25 pounds

When you'll be working: (schedule of 40 hours/week)

Monday through Friday, 9:15am-5:15pm

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What’s Next?

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!