Business Solutions Architect

SummaryAs a business solution architect for the new GE Vernova PowerNow 2.0 system, you will help drive the digital transformation of Gas Power by designing and implementing state-of-the art digital solutions built on the advanced capabilities of the ServiceNow platform. ServiceNow is a widely used intelligent software platform that sits on top of an organizations existing data and systems, enabling employees to orchestrate and automate tasks across the enterprise using customizable low-code tools.

As part of the PowerNow decision support organization, you will be part of a dedicated team that connects business and digital technology to drive enterprise-critical outcomes. You will work closely with business functions across Gas Power in understanding their requirements, processes, data sources, workflows, and systems; and transition them to PowerNow 2.0 via common enterprise data models and efficient workflows enhanced with predictive analytics and automation. You will work with GE Vernova Digital teams and their contractors tasked with developing, implementing, testing, and deploying these new solutions. As part of this role, you will get trained and certified with the ServiceNow platform. This is a business critical, highly visible leadership role that encompasses a variety of skills like digital transformation, business process redesign, process mining, data analytics, process automation and software engineering.

Job Description

Roles and Responsibilities

Assume ownership of a business function’s PowerNow 2.0 needs; interface with business functional leaders to map out existing processes, data sources, data models, systems, and workflows into a common enterprise-wide data model and ServiceNow framework.

Develop process workflows and associated solution archetypes, utilizing the modern capabilities available in the ServiceNow platform. This includes elements of data modeling, data integration, UX design, customization, analytics, and automation as needed.

Collaborate and participate with GE Vernova’s Digital Platforms Support and Delivery teams in the technical development, integration, customization, testing and validation of these solutions.

Analyze solutions to identify patterns, bottlenecks, and inefficiencies, enabling organizations to improve their operational efficiency, reduce costs, and enhance employee experience.

Participate in Process Improvement & Process Kaizen activities to drive continuous improvements.

Complete required ServiceNow training and certification needed for your role.

Required Qualifications

Bachelor's Degree in engineering, business, operations, or computer science from an accredited university or college or a high school diploma/ GED with 10 years of relevant experience.

8 years of experience with digital transformation, data analytics, process automation or business operations.

Extensive knowledge of tools used to execute processes for at least one organization within GE Gas Power.

Desired Characteristics

Strong understanding and interest in key business drivers, processes, and tools used across GE Gas Power organizations.

Knowledge of how work your team performs integrates with other teams and contributes to larger business outcomes like efficiency and operational productivity.

Ability and willingness to take the initiative in driving collaboration across business teams, be comfortable with ambiguity; willing to work autonomously if needed and make decisions and recommend solutions within established guidelines.

Strong analytical and problem-solving skills; effective in using data and analytics to improve processes and make decisions.

Working knowledge of LEAN and use of SIPOC, RACI, and Value Stream Mapping.

Ability to navigate ambiguity in a rapidly changing environment.

About Us

Inclusion & Diversity At GE, we believe in the value of your unique identity, background, and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.

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For U.S. based candidates only, for purposes of complying with U.S. pay transparency requirements, the base pay range for this position is $111,200.00 - 185,400.00 USD Annual.

The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 15% performance bonus

*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas.

This position will stay open on the career website until at least May 25, 2024

Benefits Available to You:

GE employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce:

Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.

A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.

GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services.

Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.

Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes

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