Receptionist (Bull Creek Area)

Job Description

Swish Dental is a privately owned and operated dental practice with the patient in mind. We are more than a place to get a perfect smile, we empower patients and employees to be their best. Through our core values we have created an environment that is inclusive, fun, and welcoming for everyone.

The Swish Dental team is looking for a highly motivated Patient Concierge (Receptionist) to join our team.

Why You'll Love Swish Dental

Our career opportunities come with great benefits including:

Competitive salary

Bonus programs

No weekends

Medical,vision, & dental benefits

Short-term disability

Paid holidays and time off

And more!

Main Duties and Responsibilities

Maintain a clean, welcoming studio environment

Interact with individuals in the reception area

Assist patients with the completion of electronic intake forms

Collect payments

Notify the clinical team of patient’s arrival

Escort patients to/from the front desk and introduce them to all applicable team members

Contact insurance companies to verify and gather pertinent policy information

Communicate with patients clearly and efficiently

Set up accounts and create charts for new patients

Maintain a “team first” and “patient first” attitude

Assist patients in scheduling appointments

Other duties as assigned

Skills and Abilities

Fluent in English; verbal and written

Reliable transportation to ensure punctual attendance

Detail Oriented

Interpersonal skills

Excellent telephone etiquette

Willingness to cover shifts at locations not typically assigned

Education and Experience

High school diploma or equivalent required

Associate degree or higher preferred

1+ years of customer service experience preferred

CPR and/or BLS certification preferred

Physical Demands and Work Environment

This position may be required to sit or stand for long periods

This position may be required to work more than 40 hours per week

This position is in a clinical studio environment which can be noisy and distracting

This position may be exposed to infectious diseases and/or blood borne pathogens

This position may be required to handle sharp objects

This position may be exposed to harmful chemicals and/or gasses

This position may be required to communicate with others to exchange information

This position may require repetitive motions that include the wrists, hands and/or fingers

This position may require the operation of machinery and/or power tools

This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned

This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces

This position may require medium work that includes moving objects up to 50 pounds

Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.