Front Office Manager

Key Responsibilities:

Greet and welcome prospective students, families, and visitors in a friendly and professional manner.

Answer and direct phone calls, emails, and in-person inquiries regarding admissions procedures, application requirements, deadlines, and campus information.

Schedule and coordinate campus tours, information sessions, and appointments with admissions counselors.

Maintain and update prospective student records and databases.

Distribute informational materials, brochures, and application forms to prospective students.

Assist in organizing and executing admissions events such as open houses, orientation programs, and recruitment fairs.

Handle incoming and outgoing mail and packages related to the admissions office.

Support the admissions team with data entry, filing, and other administrative tasks as needed.

Ensure the front desk area is tidy, organized, and equipped with necessary supplies and materials.

Maintain confidentiality of student records and personal information in accordance with institutional policies and legal requirements.