Social Media Community Manager

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

How You’ll Make an Impact:

The Social Media Community Manager is responsible for growing Fidelity Canada's social media presence, by developing and executing content strategies and delivering exceptional community engagement.

You will lead Fidelity Canada’s organic social media program.

You will embrace data from various sources and monitor social media to understand who our audiences are and what motivates them.

You will learn about what differentiates Fidelity, our investment professionals, products and services and culture, and lead the development and execution of content strategies with creativity and consistency across various internal and external social media platforms.

You will collaborate and develop strong relationships with colleagues across teams, departments and external partners to support strategic priorities (e.g. new products, webcasts and podcasts), and contribute to growing our reach and impact.

You will lead the development and execution of community engagement strategies, support community projects and be a key player in strengthening community and culture at Fidelity and our customers’ trust in Fidelity.

You will manage Fidelity’s social media employee advocacy program, connecting with users to generate new content ideas and platform adoption tactics

What We Are Looking For:

University degree, preferably in Communications, Journalism, English, Marketing, Business, related field, or equivalent working experience

Minimum 5 years of social media experience

Experience with Hootsuite, Canva, Adobe Suite

Experience working in the Investment industry is a nice to have

The Expertise You Bring:

Appreciate digital technologies and emerging digital trends

You have excellent project management and organizational skills to see deliverables through to timely and successful completion.

You have a strong client service orientation and thrive in a collaborative team, managing multiple competing priorities with ease.

You have excellent written and verbal communication skills with a proven ability to influence to achieve goals.

You are focused on continuous improvement and think creatively to deliver innovative solutions.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada's Top 100 Employers

o Greater Toronto's Top Employers

o Canada's Top Family-Friendly Employers

o Canada's Top Employers for Young People

Great Place To Work™ Certified

Best Workplaces for Inclusion

Best Workplaces for Mental Wellness Best Workplaces for Today's Youth

Best Workplaces for Women

Best Workplaces in Financial Services & Insurance

Best Workplaces in Ontario

Best Workplaces with Most Trusted Executive Teams

Human Resource Director (HRD) - Best Place To Work

o HRD - 5-Star Benefit Program

o HRD - 5-Star Diversity & Inclusion Employer

• Canadian Compassionate Companies – Certified

• Benefits Canada's Workplace Benefits Award - Future of Work Strategy

• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting

Designations

A Canadian Compassionate Company

Great Place to Work (Dec 2022 - Nov 2023)

Best Workplaces for Women 2023 by Great Place to Work

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