Head of Hosted Technology Services

Responsibilities include but are not limited to: * Build best in class technical Platform and Infrastructure solutions on a hybrid Cloud to address requirements for scalability, reliability, security, and performance.

* Work across geographically dispersed and integrated project teams to develop the strategy, architecture, roadmaps, design, and implementation of Cloud Platform & Infrastructure solutions.

* Provide leadership, vision, and oversight across the engineering pillars to provide holistic end to end solutions.

* Create a collaborative culture through robust communication, governance, and partnership with internal and external entities.

* Design and implement an enterprise management program focused on a best-in-class solutions across the technology platforms for impact analysis, design, and resiliency reviews.

* Design and Implement Hybrid Cloud architecture.

* Develop and manage Cloud Center of Excellence.

* Defined architecture patterns for Private and Public cloud.

* Preference for Cloud Native and Serverless architecture * Container based architectures.

* Hybrid environment to include general compute, network, and storage.

* Highly available designs to support platforms with varying business RTO/RPO requirements.

* Multi-service, inter-network, hybrid connectivity optimized for multiple LOB applications and data integration.

* Deploy Infrastructure as Code automation capabilities (Terraform, ARM, Cloud Formation etc.). * Develop DevSecOps practice and onboarding program to accelerate application deployment.

* Environment strategy - management, deployment, and configuration management.

* Operational security and excellence programs (i.e.: logging and monitoring strategies) * Infrastructure training - Cloud training program, best practices, Infrastructure as Code, etc.

* Lead and coordinate the work of an integrated project teams comprised of developers, subject matter experts, database administrators, system administrators, and system architects for program to implement and maintain enterprise-level information technology applications.

* Accountable for the development, monitoring, and compliance to the relevant budget.

* Drive optimal forecasting, capacity planning across the services areas for high availability, lifecycle management and disaster recovery planning (DRP) * Responsible for the quality and performance of the services provided from managed service providers.

* Provides direction to the team to ensure the managed service partners have the necessary process, tools, and support to be successful.

* Works with the operations teams, Managed Service Partners, and Vendor Management, as appropriate, to ensure the equipment and services adhere to our over-arching strategy, standards, and policies.

* Partner with the Vendor Performance Management to provide input on ensuring that the relevant managed service provider(s) adheres to contractual and commercial obligations (e.g., ARCs, RRCs, SLA credits, etc.) * Document and communicate roadmaps, standards and business continuity planning as well as serve as the focal point for all technology and related matters.

* Manage the budget responsibly for in-scope related services, as well as prioritization and recommendations of capital investments and adoption.

* Ensure high quality and performance of the services provided from SaaS providers.

* Sponsor engineering topics, related projects, and continuous transformation efforts.

* Maintain professional knowledge of current trends and developments IT Infrastructure synergies across the technology pillars.

Required Skills: * Ability to thrive in demanding industries, driven by technology and innovation with constraints imposed by various regulatory bodies and security.

* Deep expertise in evolving cloud solutions, security, methodologies, design patterns and best practices.

* Extensive experience with Azure platform.

Practical knowledge of other cloud platforms such as AWS and GCP and familiarity with trends in Cloud methodologies.

* Knowledge of infrastructure solutions (storage, server, network, etc.) in support of hybrid environment.

* Demonstrated ability to select, develop, train, lead and inspire teams.

Create a culture of continuous learning.

* Strong business acumen, process management and vendor management experience and skills.

* Proven track record of leading complex project and operational teams.

* Proven track records in successfully developing and managing business disaster recovery and continuity planning.

* Ability to generate trust, build alliances across the organization, and orchestrate interdisciplinary teams to the benefit of customers.

* Ability to balance strategic thinking with pragmatic operational delivery.

* Empathy, curiosity, desire to constantly improve, acquire new skills and drive for results.

* Hands-on experience with core LAN/WAN network technologies.

* Cloud networking including Express Route, MPLS gateway, IPsec, Microsoft Peering, Private Peering.

* Technical Skills Required: Azure IaaS, PaaS, Containers (Kubernetes.

Docker etc.). * Understanding of Relational Database Management System (RDBMS) and NoSQL.

* A background in Consulting in the Financial space is preferred, but not required.

* Deployment and configuration baseline automation, including popular toolsets (Chef) and technologies (PowerShell, Runbooks). * Azure AD including PIM.

* Cloud/Azure Cost Management and tagging.

* Experience with route tables, access control lists, firewalls, NAT, DNS, IP and OSI Network.

* Azure, AWS, and Google Cloud experience.

* DevOps including Terraform, Ansible, Chef, Puppet, ARM, Azure DevOps, PowerShell.

Required Experience: * Bachelor's degree in Engineering, Mathematics, Information Technology, or a min of 10 years of equivalent experience in applied technical support of complex multi-vendor environments.

* Experience and expertise in technology management in large global organizations in support of leading large multi-pillar global engineering groups.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Full-time