Assistant Store Manager

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Assistant Store Manager As a Five Below leader, your priority is to contribute to the success of your store. This means that you not only deliver in your role as the Assistant Store Manager, but you also demonstrate company values by maintaining positive peer/team relationships and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators, and brand loyalty by leading through your team. The Assistant Store Manager is part of the management team that sets the tone by embracing and living the Five Below Values! These values translate into creating the coolest brand on the planet, where talented people want to grow their careers…and here is how! RESPONSIBILITIES: • Partners with General Manager regarding store issues, concerns and recognition. • Manages proper communication and interaction with associates and customers, including stressful or unpleasant situations • In partnership with General Manager and Front-End Manager, analyze TruRating scores, zone sheet, daily store checklist, world recovery to identify opportunities to teach, train, and recognize customer engagement behaviors. • Reviews all corporate and district communications and reacts accordingly. • Uses financial reporting to drive business and sales opportunities and control expenses. • In partnership with the General Manager, identifies shrink opportunities and drills down to identify root cause. Develop plan of action to reduce shrink and own the ACO. • Responsible for opening and closing store procedures, including cash handling procedures and preparing bank deposits. • Ensures Merchandise Movement Process is flawlessly executed. • In partnership with the General Manager, lead the store process to recruit new associates. • Partners with the General Manager for the scheduling process to ensure the store staffing levels meet expectations. • Assists with the payroll process to ensure the labor budget is in line with plan. Ensures missed punches and weekly payroll approved on time. • Drives Five Below services (ear piercing, balloons, etc.) • Sets and maintains Market Plans, Signage, Hot Sheets and What’s on the Way. Ensures the merchandising procedures are being executed timely. • Ensures the execution of company Inventory Integrity process. • Performs store maintenance including taking out garbage, sweeping, cleaning bathrooms, and maintaining stock room. • Complies with Human Resources policies and procedures and leads Asset Protection and Safety processes and holds associates accountable. • In the absence of the General Manager, provide direction and communication to Front-End Manager, part-time Support Leads and Sales Associates. This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, as dictated by store needs. Key Metrics: • Sales • Asset Protection Audits • DSV results • Shrink Results • Expense Control • ADS / UPT • TruRating scores QUALIFICATIONS: • High School Graduate or equivalent • College experience preferred • Minimum 2 years of management experience • Excellent verbal and written communication skills • Ability to multi-task • Ability to maintain composure under pressure Key Attributes: • Leadership • Trainer/Developer/Motivator • Communication • Ownership/Commitment • Accountability/Delegation/Follow Up • Sales Driver/Goal Oriented • Professionalism • Planning/Time Management Essential Job Functions: • Frequently operate cash register – must be able to count cash • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet • Frequently ascend/descend ladders to retrieve and put away stock • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor • Frequently communicate and exchange information with customers on the telephone and faceto-face in the store, as well as with managers and coworkers. • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures • Must be able to remain in a stationary, upright position for 80% of the tim

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type: Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at to verify the posting.

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