Business Intelligence Analyst

GoHealth Intro

GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. Our extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, helps consumers cut through the confusion and enroll confidently.

Why Apply

As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers complex needs. We believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions for our beneficiaries.

Our #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.

About the role:

The Business Intelligence (BI) Analyst is responsible for mining company data to achieve valuable insights, used to inform critical business decisions. This role compiles business intelligence to support actionable recommendations and provides executive leadership with analytical insights to promote strategic decisions and maximize company-wide value. This role responds to the needs of the business and helps create solutions and responses to questions as they arise.

About the Team:

The larger BI Analytics team comprises several dynamic professionals, spanning from Director to analyst roles. The immediate Sales & Retention BI Analytics team consists of the Manager of BI analytics and 3 senior analysts. The larger team is extremely collaborative and supportive, with numerous opportunities for team building and cross pollination of ideas.

What you'll do:

Learn and understand GoHealth's business processes, including the role each department plays in supporting the company's ultimate goals.

Work with leaders to understand important value drivers and challenges within their departments and determine the important metrics and insights that can help improve performance as a result.

Build interactive dashboards and reports in Tableau that provide insights that can be easily interpreted and applied by business leaders to help improve their performance.

Collect and evaluate data to track project performance and important developments.

Summarize raw data into digestible and applicable information.

Think of new ways that data-based insights can help support GoHealth. What we're looking for:

BS or BA degree in business, economics, finance, accounting, Business Intelligence analytics, MIS, computer science, engineering, or equivalent work experience

1-2 years of related experience guiding strategic decisions using data and analytics

Ability to digest ambiguous asks and translate them into an actionable plan

Proficiency in Microsoft Excel

Experience conveying complex concepts to colleagues with varying degrees of analytical knowledge

Desire to expand analytical and data visualization skills.

SQL, Python, and Tableau skills

Experience with Databricks is a plus. Location: Hybrid, 1-2 days onsite(Chicago, IL)

Perks/Benefits:

Open vacation policy

401k program with company match

Medical, dental, vision, and life insurance benefits

Flexible spending accounts

Commuter and transit benefits

Subsidized Lunches

Professional growth opportunities

Casual dress code

Generous employee referral bonuses

Happy hours, ping-pong tournaments, and more company-sponsored events

Subsidized gym memberships

GoHealth is an Equal Opportunity Employer

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