Program Office Coordinator

Savvee Consulting is seeking to hire a Program Office Coordinator to support the Cloud Program Office (CPO) of the National Oceanic and Atmospheric Administration (NOAA) located in Silver Spring, MD, to aid in the establishment and adoption of an enterprise-wide cloud solution. The selected candidate will play a critical role in managing administrative functions along with specialized tasks designed to enhance the efficiency and effectiveness of cloud initiatives.

Essential Functions

Performing program specific communications and stakeholder engagement sessions to include:

Managing communications with internal and external stakeholders

Coordinating meetings and dissemination of information to the relevant parties

Assisting in the creation of content and updating websites and other web-based intranets

Performing administrative and Front Office support functions to include:

Conducting Front Office operations, focusing on day-to-day duties as assigned

Managing correspondences, scheduling meetings, and calendar management

Replying to emails, chats, and telephone calls in a timely and professional manner

Organizing documents and maintaining a professional office environment

Performing project coordination functions to include:

Coordinating and tracking cloud-related projects within the NOAA Cloud Program Office (NCPO)

Assisting with project planning, scheduling meetings, and tracking and documenting project milestones

Preparing and maintaining Standard Operating Procedures (SOPs), project plans, status reports, and meeting minutes

Assisting in the preparation of presentations and reports for stakeholders

Assisting with the management of resources and assets related to cloud projects, including inventory maintenance, licensing, subscriptions, and vendor coordination

Supporting users and providing basic training on cloud platforms and tools

Creating user guides and/or knowledge-based articles

Aiding users to resolve basic user-issues and/or fielding user questions

Contributing ideas and suggestions for process improvement as cloud technologies evolve

Demonstrating a commitment to quality and customer support

Understanding the organizational policies and procedures for accuracy of solutions and deliverables to client