FLSA Status: Non-Exempt
Reports to: Wellness Director
OSHA Classification: II: Potential for exposure to blood borne pathogen
Physical Requirements: Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Position Overview
C.N.A. provides resident care under the supervision of wellness services personnel. The role is to assist the resident holistically, to be the best they can be physically, mentally, emotionally, and spiritually as directed and requested by the resident, and guided by the wellness plan created by the resident, family, and clinical team.
Essential Job Functions
Customer Service
Provide excellent customer service to internal and external customers
Perform job duties for residents and team members in a courteous, caring, and professional manner
Take initiative to ensure resident growth and wellness goals, and satisfaction is a priority
Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors, and regulators)
Answer phones appropriately, according to company and community standards
Communicate professionally and cooperate with the supervisor and all community personnel Reinforce creating a customer experience of the highest quality
Model the Curavistas Highline Leadership Values
Resident Rights
Ensure compliance and understanding of all regulations regarding residents' rights
Resident Care
Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, changing of bed linens, positioning, transfer, mobility, and incontinence care.
Read, document, and update the Wellness Plans.
Keep proper records of care
Report observations to Wellness Director
Immediately report any changes in the resident's condition to the supervisor
Vital sign monitoring will be performed as needed by personnel with current license/qualification (as required by state regulations)
Dining Services
Focus on customer service to residents in dining services
Work as a team with dining services to assist in:
Serving meals to residents' tables according to Compass Senior Living procedures
Bussing tables and preparing dishes for washing
Cleaning the dining room, including wiping tables and chairs
Setting tables for the next meal
Delivering trays to resident apartments as needed
Understand and follow dining services safety and infection control policies and procedures
Safety and Sanitation
Monitor the phone, front door, call and alarm systems
Understand and follow safety and infection control policies and procedures
Respond to emergency call signals promptly
Report incidents and completes appropriate paperwork
Laundry & Cleaning
Collect, laundry, and distribute linens, garments, etc. in accordance with Community procedures
Help to properly maintain all equipment, ensure work areas are clean and safe, and ensure policies covering infection control, health, and safety, etc. are strictly followed
Assist in cleaning resident rooms, dining areas, and public areas
Training
Attend all required in-service training
Qualifications and Education Requirements
Successfully complete training & licensing as required by WY state regulations
Ability to read, write and speak English
Must be able to communicate effectively with residents, families, staff, vendors, and the general public
Must meet all health requirements, including TB
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
Must have compassion for and desire to work with the elderly
Other Skills and Requirements
This position is hourly
Promote and encourage residents to participate in activities
Follow & communicate company policies and procedures
Additional Notes
This job description is not intended to be all-inclusive. Employees may perform other related or similar tasks to meet the ongoing needs of the community. All duties and responsibilities listed are considered to be essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not constitute an employment agreement between the employer and the employee. It is subject to change by the employer as the needs of the business and requirements of the job change.
This community does not unlawfully discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services, and activities, or in employment.