Collector

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties.

To learn more about Baptist Health, visit us at The Collector is responsible for billing, and collection activities associated with both insurance and patient responsible accounts generated within the Baptist Health Central Business Office.

The Collector will utilize multiple computer systems and electronic payer systems on a daily basis to assist with the collection process to include billing procedures and account updates.

The Collector will execute standard department operating procedures and will be responsible for generating claims, accurate submission of claims, resolution of Audit Trail rejections, insurance and patient account follow-up and updating patient account notes to reflect the aggressive collection logic necessary for expediting payments.

The Collector will answer phone calls from internal and external customers and resolve account questions in addition to working insurance accounts.

* High school graduate or equivalent.

* Demonstrated positive attitude and acceptance of Baptist Health values.

* One year of data entry required.

* PC experience required with knowledge of Excel and Word applications.

* Previous background of working in a healthcare related field, with knowledge of third party payors for at least 2 years (preferred). * Collection experience preferred.

* Previous background of working with healthcare insurance companies to resolve payment complications preferred.

* CPAT CPAR certification preferred.

* Strong computer skills with knowledge of Access and Excel.

* Excellent telephone skills required.

* Excellent communication skills both verbal and written.

* Ability to read and write proficiently.

* Good math skills.